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HQ(HongQi) VIC is seeking an enthusiastic Electric Car Sales Consultant for our Werribee showroom. This full-time role focuses on guiding customers through EV choices, offering detailed product demonstrations, and delivering a seamless purchase journey in a fast-growing electric vehicle market.
You will greet customers, understand their needs, present tailored EV solutions, arrange test drives, and complete sales documentation, aiming to build lasting relationships and drive dealership success.
HQ(HongQi) VIC and Zeekr Werribee and Zeekr Brighton and Leapmotor Port melbourne is a forward-thinking automotive retailer committed to delivering exceptional customer experiences in the rapidly evolving electric vehicle market. We are part of a growing network dedicated to introducing innovative and sustainable mobility solutions to Australian consumers. Our team is passionate about helping customers understand and embrace the benefits of electric vehicle technology, and we pride ourselves on our customer-centric approach and technical expertise.
We are seeking an enthusiastic and knowledgeable Electric Car Sales Consultant to join our team in Werribee, VIC. This is a full-time position based at our showroom located at Werribee VIC 3030. In this role, you will be at the forefront of the electric vehicle revolution, helping customers discover the perfect vehicle to suit their lifestyle and needs. You will combine consultative selling skills with product knowledge to guide customers through their purchase journey, ultimately driving sales and building long-term customer relationships in the dynamic EV market.
Greet and engage prospective customers, conducting needs assessments to understand their vehicle requirements and preferences
Provide expert product knowledge and demonstrations of electric vehicles, highlighting features, benefits, and technological advantages
Present vehicle specifications, pricing options, and financing solutions in a clear and compelling manner
Address customer questions and concerns regarding electric vehicle technology, battery performance, charging infrastructure, and incentives
Conduct test drives and guide customers through the vehicle inspection process
Prepare quotations, negotiate terms, and process sales documentation accurately and efficiently
Maintain detailed records of customer interactions and sales activities in the dealership management system
Achieve individual sales targets and contribute to team performance goals
Stay current with product updates, industry trends, and electric vehicle market developments
Provide exceptional after-sales support and follow-up to ensure customer satisfaction
Proven sales experience in automotive retail or a related consultative sales environment
Strong knowledge of electric vehicle technology, features, and benefits, or demonstrated willingness to rapidly develop this expertise
Excellent communication and interpersonal skills with the ability to build rapport with diverse customers
Ability to understand customer needs and present tailored solutions that address their specific requirements
Proficiency with dealership management systems and Microsoft Office applications
A customer-focused mindset with a track record of achieving sales targets
High level of integrity and professionalism in all customer interactions
Willingness to undertake ongoing training in electric vehicle product knowledge and sales techniques
Preferred: Previous experience in EV sales or familiarity with electric vehicle market trends
Competitive salary package commensurate with experience and performance
Attractive sales commission structure rewarding your success and contribution
Comprehensive training and product knowledge development programmes to support your career growth
Opportunity to be part of a growing and innovative automotive sector at the forefront of sustainability
Supportive team environment with experienced mentorship from senior consultants
Career progression opportunities within our expanding dealership network
Access to employee benefits and discounts on vehicles and services
A role that makes a difference by promoting sustainable mobility solutions
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