Election Support Call Center Agent

Hoban Recruitment; Melbourne; On-site; AUD 41,000 - 55,000; Full time

Job summary

Hoban Recruitment is seeking a Telephone Operator – Election Support in West Melbourne. The role handles inbound calls from voters and the public, assisting with telephone voting registrations and enquiries, using approved scripts to deliver accurate information.

Shifts are full-time, 9:00 am–5:00 pm, Monday to Friday, starting 5 November. You will maintain precise records, deliver courteous service, and support a vital election project on-site near Southern Cross Station.

Qualifications

• Strong verbal communication and computer skills.
• Professional, customer-focused approach.
• Ability to follow scripts and procedures accurately.

Responsibilities

• Handle inbound calls from voters and members of the public.
• Assist with telephone voting registrations and election-related enquiries.
• Follow approved scripts to provide accurate information and update records.

Skills

Verbal communication

Computer skills

Customer-focused

Attention to detail

Job description

Hoban Recruitment is seeking a Telephone Operator – Election Support in West Melbourne. The role handles inbound calls from voters and the public, assisting with telephone voting registrations and enquiries, using approved scripts to deliver accurate information.

Shifts are full-time, 9:00 am–5:00 pm, Monday to Friday, starting 5 November. You will maintain precise records, deliver courteous service, and support a vital election project on-site near Southern Cross Station.