EL1 Operations Delivery Coordinator

Calleo; Canberra; Presencial; AUD 85.000 - 110.000; Jornada completa

Descripción de la vacante

Calleo is seeking an Operations Delivery Coordinator to support the Assistant Secretary by translating strategic priorities into coordinated work plans, improving business processes and ensuring timely reporting. The role involves working with directors, operational teams and stakeholders to manage dependencies and escalate risks as needed.

The successful candidate will coordinate priorities, maintain governance cycles, and deliver executive briefings and action tracking, contributing to

Formación

• Experience coordinating operations across multiple teams to achieve delivery outcomes.
• Strong organisational and prioritisation skills with ability to manage competing demands and identify risks.
• Excellent communication skills, including preparing concise briefings, reports and executive updates.
• Experience using work plans, dashboards and reporting tools to track progress and accountability.

Responsabilidades

• Coordinate branch priorities, work plans and delivery activities to ensure outcomes are achieved on time.
• Maintain business processes, governance activities and planning cycles that support effective operations.
• Facilitate collaboration across teams and stakeholders to manage dependencies and resolve issues.
• Prepare executive briefings, meeting outcomes and action tracking for senior leaders.
• Monitor and report on delivery progress, risks and operational performance.
• Identify process improvements and provide analysis to support decision-making and continuous improvement.

Conocimientos

Operations coordination

Organisational skills

Communication skills

Project reporting

Stakeholder engagement

Herramientas

Dashboards

Work plans

Reporting tools

Descripción del empleo

About the company

Australia's lead agency for advancing the nation’s interests internationally, managing diplomatic relationships and supporting Australians overseas.

About the role

This role supports the Assistant Secretary and is responsible for driving branch-wide coordination and operational delivery by translating strategic priorities into coordinated work plans, improving business processes, monitoring progress and ensuring timely, reliable reporting. Working closely with directors, operational teams and stakeholders, the Operations Delivery Coordinator supports informed decision-making, escalates emerging delivery risks, and helps ensure agreed actions are delivered efficiently while maintaining accountability within individual teams.

Duties

• Coordinate branch priorities, work plans and delivery activities to ensure outcomes are achieved on time.
• Maintain business processes, governance activities and planning cycles that support effective operations.
• Facilitate collaboration across teams and stakeholders to manage dependencies and resolve issues.
• Prepare executive briefings, meeting outcomes and action tracking for senior leaders.
• Monitor and report on delivery progress, risks and operational performance.
• Identify process improvements and provide analysis to support decision-making and continuous improvement.

Skills & experience

• Demonstrated experience coordinating operations, projects or executive support activities across multiple teams to achieve delivery outcomes.
• Strong organisational and prioritisation skills, with the ability to manage competing demands and identify emerging risks.
• Excellent communication skills, including preparing concise briefings, reports and executive updates.
• Experience using work plans, action registers, dashboards and reporting tools to track progress and accountability.
• Strong stakeholder engagement skills, with the ability to influence and collaborate across diverse teams.

Due to the nature of the work, this role requires an active NV2 security clearance.

Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples.