Education Systems & Data Coordinator

Purchaseyourfreedom; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Professional development allowance

Health insurance discount

Growth opportunities

Job summary

Acknowledge Education is seeking a Systems Coordinator to manage student management systems (SMS, InPlace, JIRA, My eQuals), ensuring data accuracy, reliability and regulatory compliance. This role sits at the intersection of systems, data and operations, collaborating with internal teams and external vendors to improve functionality, deliver BI reporting (Power BI) and support TCSI/QILT reporting.

Join a fast-moving, student-centred organisation committed to governance, training, and continuous

Qualifications

• A Bachelor’s degree or higher in Computer Science or a relevant discipline.
• Experience with Student Management Systems (SMS) and data in the higher education sector.
• Experience with TCSI reporting: data preparation, validation, submission and resolution of reporting errors.
• Experience with systems such as Meshed RTO Manager and JIRA, or similar platforms.
• Strong data analysis and reporting capability, including advanced Excel skills and experience with Power BI or Tableau.
• Strong attention to detail and a methodical approach to data integrity, management and compliance.
• Ability to translate technical information into clear, practical guidance for non-technical stakeholders.
• Strong organisational skills, with the ability to manage competing priorities and projects in a fast-paced environment.
• The ability to build effective working relationships with internal teams, external vendors and stakeholders across the organisation.

Responsibilities

• Manage and support key student and business systems (SMS, InPlace, JIRA, My eQuals).
• Collaborate with internal stakeholders and external vendors to resolve issues and improve system functionality and processes.
• Monitor and maintain the accuracy, integrity and consistency of student data across systems.
• Produce and analyse scheduled and ad-hoc operational, management and regulatory reports, including Power BI dashboards.
• Support TCSI, QILT and other higher education and VET regulatory reporting requirements, including data preparation, validation and submission.
• Monitor data and reporting requirements to identify trends, discrepancies and areas requiring investigation.
• Maintain accurate student records and ensure census data meet regulatory and organisational requirements.
• Develop and maintain system documentation, user guides and process manuals.
• Deliver training and guidance to staff to promote effective and consistent use of systems and processes.

Skills

Data analysis

Reporting

Excel skills

Power BI

Tableau

Stakeholder communication

Education

Bachelor's degree in Computer Science

Tools

JIRA

Meshed RTO Manager

Job description

Acknowledge Education is seeking a Systems Coordinator to manage student management systems (SMS, InPlace, JIRA, My eQuals), ensuring data accuracy, reliability and regulatory compliance. This role sits at the intersection of systems, data and operations, collaborating with internal teams and external vendors to improve functionality, deliver BI reporting (Power BI) and support TCSI/QILT reporting.

Join a fast-moving, student-centred organisation committed to governance, training, and continuous