Education IT Support Specialist

Fraser Coast Anglican College; Hervey Bay; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

12.75% Superannuation

Salary packaging opportunities

Employee Assistance Program

Annual flu vaccine

Discounted fees for children of staff

Job summary

Fraser Coast Anglican College in Hervey Bay is seeking an IT Support Officer to be the first point of contact for ICT support across the College, assisting staff and students with technology needs and helping ensure reliable services for teaching and daily operations.

You will work with a collaborative team and contribute to ICT projects, while maintaining user accounts, hardware configuration, and event support. A strong communication ability and initiative are essential.

Qualifications

• Certificate 3 in Information Technology or related discipline or equivalent industry experience.
• Valid Working with Children Check (Paid Blue Card).
• Experience in a school or education environment is highly regarded.
• Ability to communicate effectively with teachers, staff and students.
• Ability to work independently and solve basic IT issues.

Responsibilities

• Provide ICT support to staff and students.
• Create, maintain and manage user accounts, passwords and access permissions.
• Installation and configuration of new and refurbished hardware.
• Assist the IT & AV Technician at key College events.
• Contribute to the successful delivery of ICT projects.

Skills

Effective communication

Independent work

IT support

Problem solving

Education

Certificate 3 in Information Technology or related discipline

Paid Blue Card / Working with Children Check

Job description

Fraser Coast Anglican College in Hervey Bay is seeking an IT Support Officer to be the first point of contact for ICT support across the College, assisting staff and students with technology needs and helping ensure reliable services for teaching and daily operations.

You will work with a collaborative team and contribute to ICT projects, while maintaining user accounts, hardware configuration, and event support. A strong communication ability and initiative are essential.