Education IT Support Officer - Student & Staff Tech Help

Catholic Education in the Diocese of Cairns; Cairns Regional; On-site; AUD 80,000 - 91,000; Full time

Benefits offered by this job

Employer superannuation 12.75%

Long service leave after 7 years of持续

Annual Leave with 17.5% leave loading

Employee Assistance Program

Fitness Passport

Job summary

Catholic Education in the Diocese of Cairns is soliciting applications for an IT Technical Support Officer to provide technology support to Newman College Smithfield and St Monica's College Cairns. The role focuses on delivering patient, clear user assistance to staff and students with support for AV, printers and collaborative technologies.

Based at Newman Catholic College Smithfield and St Monica's College Cairns, it offers a full-time, permanent position with a competitive CES salary scale

Qualifications

• Strong customer service skills with a friendly, professional approach
• Experience or aptitude in supporting Information Technology systems
• High interpersonal and communication skills
• Strong organisational skills and the ability to manage routine and reactive tasks
• Professional presentation suitable for a front-facing support role
• A willingness to learn and work collaboratively within a technical support team

Responsibilities

• Day to day service desk support for staff and students
• Support to equipment such as AV, printers and other collaborative technologies

Job description

Catholic Education in the Diocese of Cairns is soliciting applications for an IT Technical Support Officer to provide technology support to Newman College Smithfield and St Monica's College Cairns. The role focuses on delivering patient, clear user assistance to staff and students with support for AV, printers and collaborative technologies.

Based at Newman Catholic College Smithfield and St Monica's College Cairns, it offers a full-time, permanent position with a competitive CES salary scale