Ecommerce Specialist

Dissh; City of Brisbane; On-site; AUD 70,000 - 95,000; Full time

Job summary

Dissh is seeking an Ecommerce Specialist to support the day-to-day management, performance, and optimisation of our global online business. This role suits someone with an analytical mindset, keen on automation and AI-powered improvements, and a passion for data-driven decision making.

You’ll contribute to trade analysis, build automations, and partner with Brand, Product, Merchandising and Marketing to keep site content aligned with product availability and marketing calendars.

Qualifications

• 3+ years of ecommerce experience, ideally in fashion/retail.
• A strong understanding of how onsite content, merchandising and promotions influence conversion and sales.
• Experience using data and analytics tools to turn insights into decisions.
• Hands-on experience with AI tools or automation platforms to solve real business challenges.
• Genuine interest in process improvement and efficiency.

Responsibilities

• Contribute to ecommerce trade and performance analysis and translate insights into actionable recommendations.
• Design, build and maintain automations and AI-powered workflows across ecommerce operations.
• Identify inefficiencies from data and prioritise process improvements with the greatest impact.
• Own and improve systems and workflows supporting onsite product and content accuracy.
• Build automation and AI-assisted processes that reduce manual handling across trade reporting and go-lives.
• Support onsite merchandising and trade execution across multiple hemispheres.
• Collaborate with Brand, Product, Merchandising and Marketing to align site content with priorities.
• Conduct regular site audits to maintain accuracy and consistency.

Skills

Ecommerce analytics

Data-driven

AI & automation mindset

Cross-functional collaboration

Attention to detail

Tools

Shopify Analytics

GA4

Excel

Automation tools

Shopify

Job description

DISSH is a purpose-led fashion brand driven by female empowerment and the want to make real positive change and impact.

Spearheaded by CEO and Creative Director, Lucy Henry-Hicks, who draws on years of experience and a legacy within the fashion industry. Guiding the brand towards a sustainability-minded model with refined collections designed in-house with intention – resonating and connecting with a now global community.

We’re all about creating refined silhouettes with a natural affinity for feeling laidback (even when your day is far from it), reflecting our roots in the sunshine state of Australia. With feel-good natural fibres, thoughtful detailing, and longevity in mind, our collections are crafted to uphold a new model of conscious fashion. Our design team leads with intention, bringing you considered collections that arrive with the season, but become a seasonless addition to your wardrobe.

The Role – Ecommerce Specialist

Reporting to the Ecommerce Manager, the Ecommerce Specialist will support the day-to-day management, performance and optimisation of our global online business. This is an exciting opportunity for someone who brings strong ecommerce trade fundamentals alongside an analytical and automation-focused mindset. You’ll enjoy digging into data, identifying opportunities and using AI and automation tools to create smarter, more efficient ways of working.

Your new day-to-day:

Contribute to ecommerce trade and performance analysis, drawing out the “so what” from site and merchandising data and turning insights into clear, actionable recommendations.

Design, build and maintain automations and AI-powered workflows across ecommerce operations.

Use data to identify inefficiencies and prioritise process improvements that will have the greatest impact.

Own and improve the systems and workflows supporting onsite product and content accuracy.

Build automation and AI-assisted processes that reduce manual handling across areas including trade reporting and product go-live.

Support onsite merchandising and trade execution across both Northern and Southern Hemisphere markets.

Partner with teams across Brand, Product, Merchandising and Marketing to ensure site content remains aligned with product availability, trade priorities and the marketing calendar.

Support regular site audits across both DISSH websites, maintaining a high standard of accuracy and consistency.

Bring a builder’s mindset to the team by identifying smarter, more scalable ways of working.

On your first day, we’d expect you to already have:

3+ years of ecommerce experience, ideally within fashion, beauty or lifestyle.

Strong ecommerce trade knowledge and an understanding of how onsite content, merchandising and promotions influence conversion and sales.

Confidence working with data and analytics tools such as GA4, Shopify Analytics and Excel to turn information into meaningful insights and decisions.

Hands–on experience using AI tools or automation platforms to solve practical business or operational challenges.

A genuine interest in process improvement and finding more efficient ways to work.

Strong attention to detail and a commitment to maintaining accurate, high-quality onsite experiences.

The ability to manage multiple priorities across a fast-moving trade and marketing calendar.

A collaborative communication style and confidence working cross-functionally with a range of stakeholders.

Shopify experience will be highly regarded.