eCommerce Specialist

Searchability®; Sydney; On-site; AUD 85,000 - 105,000; Full time

Job summary

Searchability® is seeking an experienced eCommerce Specialist to join its digital team on an initial 12‑month contract. You will work hands-on across site merchandising, CRO, content and website optimisation for the AU/NZ markets.

You will partner with technology, digital product, SEO, content, analytics and marketing teams to improve customer journeys, conversion and online revenue.

The role offers a collaborative, high‑volume environment with real ownership of projects and deadlines.

Qualifications

• 2+ years' experience in eCommerce, digital marketing, site merchandising, or website management.
• Experience with a transactional eCommerce website.
• Hands-on experience managing website content, product pages, promotions and onsite merchandising.
• Experience with a CMS; Magento is highly desirable.
• Understanding of website analytics, tracking and performance reporting.
• Exposure to UX/CRO, A/B testing and website optimisation.
• Understanding of SEO and onsite optimisation.
• Experience collaborating with technical, digital and commercial stakeholders.

Responsibilities

• Manage day-to-day eCommerce site optimisation for AU and NZ markets.
• Focus on site merchandising, content and promotional execution, website optimisation, testing and improvements.
• Collaborate with technology, digital product, SEO, content, analytics and marketing teams to deliver new functionality and improve customer journeys.

Skills

eCommerce

Digital marketing

Site merchandising

CRO

Content management

SEO

A/B testing

Website analytics

Stakeholder collaboration

Tools

Magento

CMS platforms

Analytics tools

Job description

If you're an eCommerce professional who enjoys being hands‑on across site merchandising, website optimisation, content, CRO and digital technology, this is an excellent opportunity to join a globally recognised business and work within a sophisticated eCommerce function.

• 12 month contract
• Work with a globally recognised brand & gain experience within a market‑leading international business
• Be genuinely hands‑on & work across site merchandising, CRO, content, SEO, testing and website optimisation
• Make a measurable impact, your work will directly influence customer experience, conversion and online revenue

WHO ARE WE?...

A leading global retail and consumer brand is looking for an experienced eCommerce Specialist to join its growing digital team on an initial 12-month contract. This is an opportunity to work within a high‑performing, international business where eCommerce is central to the customer journey and commercial growth. You’ll be joining a collaborative digital environment, working across a high‑volume transactional website and partnering with teams across technology, digital product, SEO, content, analytics and marketing.

WHAT WILL YOU BE DOING?...

The eCommerce Specialist will play a key role in the day‑to‑day management and optimisation of the company’s eCommerce websites across the Australian and New Zealand markets.

You’ll be responsible for ensuring the sites are commercially effective, technically sound and delivering a seamless customer experience. The role will have a strong focus on site merchandising, content and promotional execution, website optimisation, testing and ongoing site improvements. Working closely with internal stakeholders and technical teams, you’ll help deliver new functionality, improve customer journeys and identify opportunities to increase conversion and overall site performance. You’ll play a hands‑on role across eCommerce, site merchandising and digital optimisation, managing product launches, promotions, content and onsite updates while ensuring the website delivers a seamless customer experience. You’ll support CRO, A/B testing, SEO, AI/GEO and website improvements, work closely with digital, technology, marketing and commercial teams, and troubleshoot issues through to resolution. This is a varied role where you’ll have real ownership, manage multiple projects and deadlines, and continuously identify opportunities to improve site performance, conversion and the overall customer journey.

WE NEED YOU TO HAVE...

• 2+ years' experience within eCommerce, digital marketing, site merchandising or website management
• Experience working on a transactional eCommerce website
• Hands‑on experience managing website content, product pages, promotions and onsite merchandising
• Experience working with a CMS; Magento experience is highly desirable, although experience with other major eCommerce platforms will be considered
• Understanding of website analytics, tracking and performance reporting
• Exposure to UX/CRO, A/B testing and website optimisation
• Understanding of SEO and onsite optimisation
• Experience working collaboratively with technical, digital and commercial stakeholders