Ecommerce IT Project Lead — Retail Platform

Harvey Norman; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Salary packaging

Parental leave

Fitness Passport

Career development

Global brand exposure

Diversity & work-life balance

Employee discounts

Job summary

Harvey Norman is expanding its Information Technology team to progress the online capability of its renowned Australian retail platform. Based on-site at Homebush West, you will lead projects from initiation through to delivery, ensuring alignment with scope, budget and schedule while upholding quality standards.

You will partner with business and technology stakeholders, manage vendor relationships, and drive customer satisfaction across multi-project portfolios in a large retail environment.

Qualifications

• Extensive experience in delivering eCommerce projects in medium to large retail organisations.
• Strong stakeholder engagement and communication skills.
• Proven ability to manage scope, budget and schedule to meet business objectives.
• Experience with project delivery frameworks (waterfall/agile/hybrid).
• Solid understanding of retail systems including payment gateways, inventory and order management.

Responsibilities

• Act as the strategic liaison aligning business, IT, technology work streams and external suppliers.
• Provide resource and budget plans to ensure projects are completed on time and within budget.
• Manage schedules, risks and issues using standard project management tools.
• Provide project updates and reports at regular intervals.
• Lead monthly steering committee meetings with senior stakeholders including C-level executives.
• Manage communications with stakeholders at all levels and facilitate workshops.
• Create business cases to deliver recommended solutions.
• Manage multiple projects concurrently.

Job description

Harvey Norman is expanding its Information Technology team to progress the online capability of its renowned Australian retail platform. Based on-site at Homebush West, you will lead projects from initiation through to delivery, ensuring alignment with scope, budget and schedule while upholding quality standards.

You will partner with business and technology stakeholders, manage vendor relationships, and drive customer satisfaction across multi-project portfolios in a large retail environment.