Ecommerce Growth Lead - Food & Catering Online

Bourke Street Bakery; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Employee discounts

Career growth opportunities

Supportive team environment

Flexible, entrepreneurial culture

Job summary

Bourke Street Bakery is an iconic Sydney bakery with retail, catering and online offerings. We seek an Ecommerce & Digital Growth Manager to own the growth and performance of our online catering business, driving revenue, acquiring new customers, improving conversion and encouraging repeat purchases across ecommerce and home delivery.

You will partner with retail, catering, wholesale and marketing teams to identify opportunities, develop campaigns and bring our brand to life online.

Qualifications

• Experience growing online revenue in food/hospitality or consumer brands.
• Proven ability to grow online customers and improve conversion.
• Experience with ecommerce platforms and online merchandising.
• Knowledge of SEO, Google Analytics, Google Ads and Meta advertising.
• Experience with email marketing, CRM, segmentation and automated campaigns.

Responsibilities

• Own day-to-day management and performance of Bourke Street Bakery's ecommerce platforms.
• Develop strategies to grow online revenue, orders and average value.
• Improve website traffic, conversion rates and reduce cart abandonment.
• Collaborate with retail, catering and marketing to execute campaigns.
• Analyze data to optimize campaigns and customer journeys.

Skills

Ecommerce growth

Digital marketing

Analytics

SEO

CRM & automation

Tools

WordPress

Flex

Google Analytics

Google Ads

Meta Ads

Email marketing platforms

Job description

Bourke Street Bakery is an iconic Sydney bakery with retail, catering and online offerings. We seek an Ecommerce & Digital Growth Manager to own the growth and performance of our online catering business, driving revenue, acquiring new customers, improving conversion and encouraging repeat purchases across ecommerce and home delivery.

You will partner with retail, catering, wholesale and marketing teams to identify opportunities, develop campaigns and bring our brand to life online.