Ecommerce Fulfilment Specialist (On-site) Flexible Hours

HANSEN & GRETEL; Sydney; Vor Ort; AUD 30.000 - 39.000; Teilzeit

Zusammenfassung

HANSEN & GRETEL is seeking an Ecommerce Fulfilment Assistant for an on-site role in Rosebery, NSW. The position offers part-time, casual or full-time options and focuses on processing online orders.

You will handle picking, packing, shipments, returns, stock checks and support customer queries to ensure a smooth ecommerce experience. Experience in fashion retail or ecommerce is helpful; strong organisational skills and reliability are valued.

Qualifikationen

• Experience in customer service and resolving order issues.
• Clear written and verbal communication with internal teams and customers.
• Basic understanding of sales and promotional activities.
• Experience with invoicing and order processing systems.

Aufgaben

• Process online orders: pick, pack and prepare shipments.
• Update order statuses and manage returns/exchanges.
• Maintain organised inventory in the fulfilment area.
• Respond to ecommerce customer queries and coordinate with customer service/retail teams.
• Support stocktakes and replenishment for the online store.
• Follow fulfilment procedures and uphold brand presentation standards.

Kenntnisse

Customer service

Communication skills

Sales understanding

Invoicing

Attention to detail

Fast-paced environment

Fashion ecommerce experience

Reliability

Jobbeschreibung

HANSEN & GRETEL is seeking an Ecommerce Fulfilment Assistant for an on-site role in Rosebery, NSW. The position offers part-time, casual or full-time options and focuses on processing online orders.

You will handle picking, packing, shipments, returns, stock checks and support customer queries to ensure a smooth ecommerce experience. Experience in fashion retail or ecommerce is helpful; strong organisational skills and reliability are valued.