Ecommerce Coordinator

Vanuatu Police; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Job summary

Vanuatu Police is seeking an experienced Ecommerce Coordinator to manage our ecommerce operations, including website management, product listings, orders, and customer service.

The role requires a Bachelor's degree in business or marketing, 2+ years in ecommerce, and strong communication, analytical, and problem-solving skills. You will collaborate with cross-functional teams to drive growth in a fast-paced environment.

Qualifications

• Bachelor's degree in business, marketing or related field.
• 2+ years in ecommerce operations or related field.
• Strong understanding of ecommerce best practices and trends.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage and maintain the ecommerce website, ensuring product listings are accurate and up-to-date.
• Coordinate with cross-functional teams to merchandise and promote products.
• Process and fulfill customer orders, ensuring timely and accurate shipment.
• Manage customer service inquiries and resolve issues promptly.
• Analyze ecommerce performance metrics and recommend improvements.
• Stay up-to-date with ecommerce trends and initiatives to drive growth.

Skills

Communication

Collaboration

Analytics

Problem solving

Fast-paced environment

Education

Bachelor's degree in business/marketing

Job description

Job Description

Summary:

We are seeking an experienced Ecommerce Coordinator to join our team. The successful candidate will be responsible for managing and coordinating all aspects of our ecommerce operations, including website management, product listings, order processing, and customer service. The ideal candidate will have a strong understanding of ecommerce best practices and be able to work collaboratively with cross-functional teams to drive business growth.

Responsibilities:

• Manage and maintain the ecommerce website, ensuring that all product listings are accurate and up-to-date
• Coordinate with cross-functional teams to ensure that all products are properly merchandised and promoted
• Process and fulfill customer orders, ensuring that all orders are shipped on time and accurately
• Manage customer service inquiries and resolve any issues in a timely and professional manner
• Analyze ecommerce performance metrics and make recommendations for improvements
• Stay up-to-date with ecommerce trends and best practices, and make recommendations for new initiatives to drive business growth

Qualifications:

• Bachelor's degree in business, marketing, or a related field
• 2+ years of experience in ecommerce operations or a related field
• Strong understanding of ecommerce best practices and trends
• Excellent communication and collaboration skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, deadline-driven environment
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