Online Executive

The Estée Lauder Companies; Sydney; Presencial; AUD 85.000 - 110.000; Jornada completa

Descripción de la vacante

The Estée Lauder Companies in Sydney seeks an Online Executive to optimise ecommerce experiences across owned and partner sites, coordinating content, launches and campaigns. You will drive product content accuracy, partner communications, and day‑to‑day channel onboarding while improving customer journey, search visibility, and online sales performance.

You will collaborate with marketing, brand and retail teams to translate launches into compelling online experiences and ensure timely asset

Formación

• Experience in ecommerce / managing online retail operations.
• Experience working with retailers and marketplaces is an advantage.
• Strong organisational and project management skills.
• Excellent interpersonal and communication skills.
• Able to work independently and meet tight deadlines.

Responsabilidades

• Coordinate the creation and maintenance of product content across ecommerce sites.
• Brief and manage external support teams and agencies for online updates.
• Quality-check website content, product information, assets and campaigns.
• Coordinate digital campaigns, product launches and promotions across online channels.
• Conduct regular website audits to improve content accuracy and customer experience.
• Support ongoing performance and optimisation of ecommerce websites.
• Assist in launching new ecommerce marketplaces and channels.
• Coordinate requests from retail partners and ensure timely action.
• Monitor product availability and update online listings.

Conocimientos

Ecommerce operations

Stakeholder coordination

Content management

Campaign execution

Retail partnerships

Project management

Herramientas

Web tools

Website analytics

Descripción del empleo

Role DescriptionWe are looking for an Online Executive to support the execution and optimisation of online shopping experiences across owned websites, retail partner sites, and emerging digital channels. This role is ideal for someone who enjoys working at the intersection of ecommerce, digital marketing, content management, and stakeholder coordination. You'll play a key role in bringing product launches and campaigns to life online while helping deliver an exceptional customer experience across multiple digital touchpoints. Key ResponsibilitiesEcommerce OperationsCoordinate the creation and maintenance of product content across multiple ecommerce and retail partner websites.Brief and manage external support teams and agency partners to deliver accurate and timely online product updates.Review and quality check website content, product information, promotional assets, and campaign executions.Coordinate the implementation of digital campaigns, product launches, and promotional activity across online channels.Conduct regular website audits, identifying opportunities to improve content accuracy, brand presentation, and customer experience.Website OptimisationSupport the ongoing performance and optimisation of ecommerce websites to improve product discoverability, customer experience, and conversion.Assist in the execution of digital marketing initiatives across website, email, search, and paid media channels.Maintain product catalogue integrity, including product setup, categorisation, and ongoing data management.Optimise onsite search, navigation, and merchandising to enhance the customer shopping journey.Support website testing and continuous improvement initiatives to drive engagement, search visibility, and sales performance.New Channel DevelopmentSupport the launch and ongoing operation of new ecommerce marketplaces and online retail channels.Collaborate with internal and external stakeholders to ensure successful onboarding, content setup, and day-to-day channel management.Assist in identifying opportunities to improve processes and performance across emerging digital platforms.Retail & Stakeholder CoordinationAct as a key liaison between internal teams, external partners, and retail customers to ensure the successful execution of ecommerce activity.Coordinate requests and communications from retail partners, ensuring timely action and resolution.Support promotional planning and campaign execution, including the coordination of product information, creative assets, samples, and marketing materials.Partner closely with brand, marketing, and commercial teams to understand upcoming launches, priorities, and customer requirements.Reporting & AdministrationMonitor product availability and online listings to ensure accurate and up-to-date information.Track competitor activity and ecommerce best practice trends within the beauty and retail industry.Support reporting, operational processes, and purchase order administration related to ecommerce activities.QualificationsExperience in ecommerce / managing online retail operations.Experience working with retailers and marketplaces is an advantage.Understanding of web technologies, internet tools, website metrics desirable.Excellent interpersonal and communication skills.Strong organizational and project management skills.Ability to work independently and make solid business decisions.Be highly organised, able to juggle multiple projects and work to tight deadlines.Be self⁃motivated, proactive/autonomous and keen to learn in a fast⁃paced environmentStrong attention to detail.