Ecommerce Coordinator

KIT Consulting Group; Melbourne; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

KIT Consulting Group is seeking an Ecommerce Coordinator to support the management and optimisation of the company website. The role focuses on ensuring customers can easily search, find and purchase products while delivering an outstanding online experience.

The position is hybrid, with 3 of 5 days in our Melbourne head office, located in the inner south eastern suburbs, with good transport access and free onsite parking.

Qualifications

• Experience in ecommerce or merchandising environment.
• Excellent attention to detail.
• Strong Excel skills.
• Collaborative team player.

Responsibilities

• Coordinate and brief weekly website content to support the trade calendar, promotions and trade optimisation.
• Support post go-live testing to ensure accuracy of content, links and promotions.
• Optimisation of search and online merchandising to drive sales and improve category conversion.
• Work with the enrichment team to ensure new styles are online on launch date and review updates to filtering and categorisation.
• Collaborate with digital marketing, marketing and CRM teams to test relevant links for a seamless customer journey.

Skills

Ecommerce experience

Attention to detail

Collaboration

Tools

Excel

Job description

Due to an exciting period of change and transformation we are looking for an Ecommerce Coordinator to support the management and optimisation of the company website

This role plays a critical part in supporting the ecommerce business to ensure that customers can easily search, find and purchase product seemlessly, whilst delivering an outstanding online experience.

This is a hybrid role with 3 out of 5 days a week based in the Head office. The office is located in Melbourne's inner south eastern suburbs. The office is easily accessible via trains and buses. It also offers free onsite parking.

Key Responsibilities

Your day to day role will require you to :

Coordinate and brief weekly website content to support the trade calendar, promotional activity, and trade optimisation initiatives to meet budgets and to enhance the customer experience

Support post go live testing to ensure accuracy of content, links and promotional activity

Optimisation of search and online merchandising to drive sales and improve category conversion

Work with the enrichment team to ensure new styles are online in line with launch date as well as reviewing and proposing updates to filtering, attributes and product categorisation to drive your category

Collaborating with digital marketing, marketing and CRM teams to provide and test relevant links that support a seamless customer journey

About You

To be successful you will ideally possess :

Relevant experience in an ecommerce or merchandising environment, such as an Ecommerce Administrator, Buyers Assistant, Online Merchandiser or category role

Strong organisational skills with excellent attention to detail

Strong Microsoft Office skills particularly in Excel

A collaborative team mindset, with the ability to work effectively with internal and external stakeholders

Ability to thrive in a fast-paced environment

This is a fantastic opportunity to work with an iconic retail brand during an exciting period of growth and transformation.