Ecommerce & Digital Content Coordinator

Carla Zampatti Pty Limited; Waterloo; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Generous staff discount on our коллекt

Job summary

Carla Zampatti Pty Limited is seeking a hands-on Ecommerce Content Specialist to own the day-to-day accuracy and presentation of our products online, coordinate compelling content, and help us reach new customers through social, influencer and affiliate activity.

You'll work closely with the Head of Ecommerce and teams across the business, owning product uploads, merchandising, photoshoots, lookbooks and weekly performance reporting to drive growth and brand impact.

Qualifications

• 2+ years' experience in an ecommerce, digital marketing or content role, ideally in fashion or retail.
• A tertiary qualification in marketing, business or a related field, or equivalent practical experience.
• Hands-on experience with an ecommerce platform (Shopify preferred).
• Exceptional attention to detail: you notice the wrong price, the missing size or the off-brand image.
• Strong organisation and time-management skills, with the ability to manage competing deadlines.
• An analytical mindset and confidence turning data into simple, useful insights.
• A good eye for content and an understanding of social media, particularly TikTok and Instagram.
• Work on one of Australia's most iconic fashion brands, with real ownership and visible impact.
• Broad exposure across ecommerce, content, social and marketing, with room to grow your skills.
• Generous staff discount on our collections.
• A supportive, collaborative team environment.

Responsibilities

• Upload and enrich products on our website and marketplace partners (e.g. David Jones, THE ICONIC): images, copy, tags, metafields, pricing and promotions
• Merchandise our website and quality-check live products to keep the customer experience polished and accurate
• Spot opportunities to improve the online shopping experience and bring recommendations to the Head of Ecommerce
• Coordinate ecommerce photoshoots: prepare shoot lists, gather samples and deliver them to and from the studio
• Create, publish and maintain digital brochures and lookbooks
• Create and publish content for TikTok and support our presence across other social platforms, including community engagement
• Manage influencer outreach and gifting to generate content and build brand awareness
• Manage the day-to-day running of our affiliate program
• Prepare weekly reports on the performance of marketing and ecommerce activity, with clear insights on what's working
• Lend a hand to other teams when needed, including online fulfilment, customer care and events

Skills

Ecommerce

Digital marketing

Content creation

Shopify

Attention to detail

Time management

Data analysis

Social media

Brand awareness

Team collaboration

Education

Marketing/Business degree

Job description

This is a varied, hands-on role at the centre of our online business. You'll own the day-to-day accuracy and presentation of our products online, coordinate the content that brings them to life, and help us reach new customers through social, influencer and affiliate activity. You'll work closely with the Head of Ecommerce and teams across the business.

Key responsibilities

• Upload and enrich new products on our website and marketplace partners (e.g. David Jones, THE ICONIC): images, copy, tags, metafields, pricing and promotions
• Merchandise our website and quality-check live products to keep the customer experience polished and accurate
• Spot opportunities to improve the online shopping experience and bring recommendations to the Head of Ecommerce
• Coordinate ecommerce photoshoots: prepare shoot lists, gather samples and deliver them to and from the studio
• Create, publish and maintain digital brochures and lookbooks
• Create and publish content for TikTok and support our presence across other social platforms, including community engagement
• Manage influencer outreach and gifting to generate content and build brand awareness
• Manage the day-to-day running of our affiliate program
• Prepare weekly reports on the performance of marketing and ecommerce activity, with clear insights on what's working
• Lend a hand to other teams when needed, including online fulfilment, customer care and events

About you

• 2+ years' experience in an ecommerce, digital marketing or content role, ideally in fashion or retail
• A tertiary qualification in marketing, business or a related field, or equivalent practical experience
• Hands-on experience with an ecommerce platform (Shopify preferred)
• Exceptional attention to detail: you notice the wrong price, the missing size or the off-brand image
• Strong organisation and time-management skills, with the ability to manage competing deadlines
• An analytical mindset and confidence turning data into simple, useful insights
• A good eye for content and an understanding of social media, particularly TikTok and Instagram
• Work on one of Australia's most iconic fashion brands, with real ownership and visible impact
• Broad exposure across ecommerce, content, social and marketing, with room to grow your skills
• Generous staff discount on our collections
• A supportive, collaborative team environment

About us

For more than 60 years, Carla Zampatti has been one of Australia's most recognised fashion names. We're known for timeless, beautifully made collections, designed and produced in Australia to the highest standard of quality.