Ecommerce Coordinator

KeepCup Pty Ltd.; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

KeepCup Pty Ltd is seeking a detail‑oriented ecommerce professional to manage our online stores across AU, UK and US. You’ll build bundles, load products, polish images and ensure listings are easy to shop.

You’ll optimise SEO and metadata, adapt copy for each market, and set up email flows while keeping pricing, stock and product info accurate. A hands‑on role that rewards initiative and precision, with exposure to three markets and a brand people genuinely love.

Qualifications

• 1–3 years' experience in ecommerce or digital content.
• Strong Shopify skills in bundles, variants, collections, metafields.
• Experience on Amazon or other marketplaces.
• Basic image editing skills (Photoshop, Figma or similar).
• Great written English with strong attention to detail.

Responsibilities

• Build and maintain product listings, variants and bundles.
• Keep pricing, stock and product info accurate across regions.
• Create and optimise marketplace listings to meet platform requirements.
• Set up and monitor email flows in Klaviyo.
• Resize, format and upload images to Shopify and marketplaces.

Skills

Shopify

Bundling

Merchandising

SEO basics

Klaviyo

Image editing

Written English

Detail oriented

CRO opportunities

Amazon marketplace

Tools

Shopify admin

Klaviyo

Photoshop

Figma

Amazon Seller Central

Job description

KeepCup created the original reusable cup. Since 2009, we've been designing products people love to use, helping make reuse part of everyday life.

Today, KeepCup sells across Australia, the UK and the US through three Shopify stores and online marketplaces. We're looking for someone who loves the detail to keep them looking sharp and selling well.

About the Role

You'll keep our online stores and marketplace listings accurate, beautiful and easy to shop. This is a hands-on role: building bundles, loading products, polishing images, writing SEO details and merchandising collections across all three stores.

If you find a perfectly cropped image and a tidy product page deeply satisfying, read on.

What You'll Do

• Build and maintain product listings, variants and bundles across AU, UK and US stores
• Keep pricing, stock and product information accurate and consistent across regions
• Identify ad optimise sell through and CRO opportunities
• Set up new launches and promotions so they go live on time and without a hitch

Digital Assets

• Resize, format and upload product and lifestyle images to Shopify and marketplaces
• Create and optimise marketplace listings to meet each platform's requirements
• Keep a tidy, well-organised image library

SEO & Content

• Complete product titles, descriptions, meta data and alt text in line with our SEO guidelines and tone of voice
• Adapt spelling and terminology for each market

CRM

• Set up and monitor email flows
• Review and optimise assets and flows, spot broken links, missing images and other gremlins, then fix them

About You

You're organised, precise and love a sales spike based on your initiative. You enjoy working in the detail, you learn platforms quickly, and you notice when something is a pixel out of place.

You'll bring:

• 1–3 years' experience in ecommerce, online retail or digital content
• Strong hands-on Shopify skills (bundles, variants, collections, metafields)
• Experience with Amazon or other marketplaces
• Experience on Klaviyo an advantage
• Basic image editing skills (Photoshop, Figma or similar)
• An understanding of SEO basics for product pages
• Great written English and a sharp eye for detail

Why Join KeepCup?

KeepCup is a certified B Corp and the original reusable cup: a small team, a global brand, and a product people genuinely love. You'll learn across three markets, work closely with leadership, and see your work live on site every day.