E Commerce Specialist - Consumer Electronics

Talon Group; Sydney; Hybride; AUD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Employee product discounts

Learning and development support

Inclusive environment with cross‑func.

Cross-functional exposure

Résumé du poste

Talon Group is seeking an E-Commerce Specialist to run the ANZ digital execution for a leading consumer electronics brand. The role focuses on website performance, CRM and data-driven campaigns, reporting to the E-Commerce Retail Trade Marketing Manager.

You will own day-to-day ANZ site operations, optimize merchandising and user journeys, and collaborate with marketing, sales, category and supply chain on launches and promotions. Hybrid work is offered with strong product discounts.

Qualifications

• Degree in Marketing, Digital, Commerce or similar.
• 2+ years' e-commerce or digital marketing experience.
• Strong GA4 and digital platform knowledge.
• Agency management and stakeholder communication skills.
• Solid project management and analytical capability.
• Baseline comfort using AI to work faster and improve quality.
• Full working rights in Australia.

Responsabilités

• Own day-to-day operation and optimisation of ANZ e-commerce websites.
• Improve merchandising, content, customer journeys and site health.
• Execute paid search, paid social, SEO, email and CRM activity.
• Partner with brand marketing on campaign planning, briefing and on-brand EDMs.
• Manage agency relationships and campaign performance reporting.
• Build acquisition and retention journeys using CRM automation.
• Support platform upgrades, testing and new digital capability rollouts.
• Resolve escalated website, payment and online customer issues.
• Work with customer service to lift satisfaction and NPS.
• Collaborate with marketing, sales, category and supply chain on launches and promotions.

Connaissances

GA4

Agency management

Stakeholder communication

Project management

Analytical capability

AI literacy

Digital marketing

Formation

Bachelor's degree in Marketing, Digital, Commerce or similar

Outils

Salesforce Commerce Cloud

Description du poste

E Commerce Specialist - Consumer Electronics

Our client is a global premium consumer electronics and lifestyle business seeking an E-Commerce Specialist to own digital execution across Australia and New Zealand across one of their significant brands. This is a hands-on role focused on website performance, campaign delivery, CRM and insights.You will report to the E-Commerce Retail Trade Marketing Manager and act as the local digital subject matter expert.

What you will do

• Own day-to-day operation and optimisation of ANZ e-commerce websites
• Improve merchandising, content, customer journeys and site health
• Execute paid search, paid social, SEO, email and CRM activity
• Partner with brand marketing on campaign planning, briefing and on-brand EDMs
• Manage agency relationships and campaign performance reporting
• Build acquisition and retention journeys using CRM automation
• Support platform upgrades, testing and new digital capability rollouts
• Resolve escalated website, payment and online customer issues
• Work with customer service to lift satisfaction and NPS
• Collaborate with marketing, sales, category and supply chain on launches and promotions

What you will bring

• Degree in Marketing, Digital, Commerce or similar
• 2+ years' e-commerce or digital marketing experience
• Strong GA4 and digital platform knowledge
• Agency management and stakeholder communication skills
• Solid project management and analytical capability
• Baseline comfort using AI to work faster and improve quality
• Full working rights in Australia

Nice to have

• Salesforce Commerce Cloud or similar CMS
• Consumer electronics or FMCG background

What's on offer

• Hybrid working, typically three days in office
• Employee product discounts
• Learning and development support
• Inclusive environment with clear cross-functional exposure