eCommerce Trade Specialist

Jivaro; Sydney; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

2 days WFH

Mentorship from Head of eCommerce &amp

Job summary

Jivaro is seeking an ambitious eCommerce professional to manage daily trading across multiple sites. You’ll own merchandising, trade reporting and conversion optimisation, shaping the onsite customer journey with a data-driven mindset.

You’ll collaborate with the Marketing & Digital teams, analyse GA4 data, and identify opportunities to grow online performance while maintaining a customer-first experience.

Qualifications

• Background in an eCommerce Coordinator or Specialist role with ownership readiness
• Hands-on Shopify experience; Amazon Seller Centre beneficial
• Strong eCommerce trading, onsite merchandising and product upload know-how
• Data-focused with GA4; able to interpret trends and identify growth
• Commercial mindset and curiosity to move key metrics and online growth
• Attention to detail and a customer-first online experience
• Keen learner with new platforms and ways of working to stay #1 in category

Responsibilities

• Manage daily trading activity for multiple sites
• Merchandising, trade reporting and conversion optimisation
• Own and input into onsite customer experience
• Use data to identify growth opportunities and monitor trends
• Collaborate with Marketing & Digital to improve customer journey

Skills

eCommerce coordination

Shopify

Amazon Seller Centre

Trading performance

Onsite merchandising

GA4 data analysis

Conversion optimisation

Customer-first UX

Job description

The chance to join one of Australia & New Zealand's biggest Outdoor, Adventure & Lifestyle businesses, with a portfolio of market-leading, globally recognised brands for the true outdoor-lover.

Servicing a broad customer base from elite Skiers, weekend-hikers to family campers, this business lives & breathes its product offering, supporting their customers to enjoy their very best active outdoor lifestyle.

The Opportunity

Working directly alongside the Head of eCommerce & Marketing, you'll manage hands on daily trading activity for a number of sites. You'll be responsible for merchandising, trade reporting and conversion optimisation, with genuine ownership and input into the onsite customer experience.

You'll have a strong data-driven focus and incessant commercial curiosity - digging into the numbers and identifying new areas of growth and opportunity.

Partnering with a wider Marketing & Digital function, you'll be trusted to bring new ideas to the table, as well as gaining wider exposure in how to improve the overarching customer journey - not just executing.

Experience Needed & What You'll be Working on

• A demonstrated background in an eCommerce Coordinator or Specialist role - with a readiness to take on more ownership
• Hands on knowledge & experience within Shopify - any wider experience with Amazon Seller Centre would be majorly advantageous
• Strong experience in eCommerce Trading, onsite merchandising and product upload processes
• Confidence in working with data within GA4 and the ability to analyse and interpret trends and identify new areas of opportunity
• A strong commercial mindset and curiosity - a genuine interest in how to move the needle on key metrics & deliver online growth
• Strong attention to detail and a customer-first approach to online experience
• A great appetite for learning - especially with new platforms, technologies & ways of working, to keep the business at the #1 spot within its categories

The Benefits & Why You'll Love this Role

• 2 days WFH, strong flexi-working hours and onsite parking
• Direct mentorship & partnership with the Head of eCommerce & Marketing - with years of experience in trading some of the biggest brands in Australia
• Joining a true market leader in the Outdoor & Adventure space, with a varied portfolio of globally recognised brands
• Be part of a company culture that is built on innovation & forward-thinking - ready to bring fresh ideas and news ways of working into the mix
• Working for a business that lives & breathes its values and enables its customers to truly live their very best active outdoor lifestyle
• Solid product discounts & allowances across a range of brands - everything from camping, skiing, surfing to hiking. If you love spending your weekends in the great outdoors, this is just the role!
• Be part of a tight-knit, truly collaborative team, where average tenure is triple the market average
• The opportunity to really excel and progress your eCommerce & Digital career, with a team that's ready to hear your ideas

Excited? You should be!

Additional information

• 2 days WFH, with super flexi-working hours & onsite parking
• Direct mentorship from the Head of eCommerce & Marketing
• Highly strategic, high impact role & spearhead onsite optimisations