Dynamics 365 FinOps Business Analyst - CRM & Finance

The HR Ally; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

The HR Ally is seeking an experienced Functional Business Analyst – Dynamics 365 CRM & Finance & Operations (FinOps) to work with business stakeholders and delivery teams to analyse business requirements, map processes, and define functional solutions aligned with Microsoft Dynamics 365 capabilities.

The ideal candidate will have strong functional knowledge of Dynamics 365 CRM and FinOps, with proven experience in requirements gathering, process analysis, functional documentation, stakeholder

Qualifications

• 5–10 years of relevant experience as a Functional Business Analyst, Dynamics 365 Functional Consultant, or in a similar role.
• Strong practical understanding of Microsoft Dynamics 365 CRM and Finance & Operations (FinOps).
• Proven experience in requirements gathering, business process analysis, and translating business needs into functional specifications.
• Understanding of Dynamics 365 configuration, data structures, integrations, and end-to-end business processes.
• Experience documenting user stories, process flows, business rules, and acceptance criteria.

Skills

Dynamics 365 CRM & FinOps

Requirements gathering

Business process analysis

Functional specifications

Dynamics 365 configuration

Data structures

Integrations

End-to-end processes

User stories

Process flows

Acceptance criteria

5–10 years experience

Job description

The HR Ally is seeking an experienced Functional Business Analyst – Dynamics 365 CRM & Finance & Operations (FinOps) to work with business stakeholders and delivery teams to analyse business requirements, map processes, and define functional solutions aligned with Microsoft Dynamics 365 capabilities.

The ideal candidate will have strong functional knowledge of Dynamics 365 CRM and FinOps, with proven experience in requirements gathering, process analysis, functional documentation, stakeholder