Dynamics 365 BC ERP Support Specialist | SQL & Excel

Coregas; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Coregas is seeking an ERP Support Technician to provide Level 1–2 technical and functional support for Microsoft Dynamics 365 Business Central. You will troubleshoot system and data issues, manage user access and permissions, support reporting, and assist with system improvements.

Ideal candidates have ERP support experience, intermediate SQL and Excel skills, knowledge of AI tools, and strong communication skills. Experience with Dynamics 365 BC is highly desirable.

Qualifications

• Minimum 2 years' experience supporting ERP applications.
• Experience with Microsoft Dynamics 365 Business Central is highly desirable.
• Strong knowledge of SQL and Microsoft Excel.
• Excellent written and verbal communication skills.
• IT/Business Systems degree or equivalent practical experience preferred.

Responsibilities

• Provide Level 1–2 functional and technical ERP support for Dynamics 365 BC across Finance, Sales, Warehousing and Supply Chain.
• Investigate and resolve system errors, data discrepancies, and user access queries.
• Use SQL to extract, validate and analyse ERP data for troubleshooting and reporting.
• Manage user setup, security roles, permissions and workflows.
• Assist with minor system configuration changes and testing.
• Maintain clear support documentation and troubleshooting guides.
• Log and manage support tickets in line with SLAs.
• Identify opportunities to improve system reliability and user experience.

Skills

ERP support

SQL

Microsoft Excel

Analytical skills

Communication skills

Education

Bachelors or equivalent in IT/Business Systems/CS

Tools

Microsoft Dynamics 365 Business Central

SQL

Excel

Job description

Coregas is seeking an ERP Support Technician to provide Level 1–2 technical and functional support for Microsoft Dynamics 365 Business Central. You will troubleshoot system and data issues, manage user access and permissions, support reporting, and assist with system improvements.

Ideal candidates have ERP support experience, intermediate SQL and Excel skills, knowledge of AI tools, and strong communication skills. Experience with Dynamics 365 BC is highly desirable.