Dynamic Housing & Property Operations Officer

Community Housing Ltd; Kempsey; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Professional development opportunities

Competitive salary with superannuation

Job summary

Community Housing Limited, Port Macquarie/Kempsey area, is seeking a Housing and Property Officer to deliver tenancy and property management across CHL-owned and leased properties. The role is based in Port Macquarie with occasional travel to Kempsey and a flexible, hands-on function across multiple housing operations.

You will balance tenancy management with property coordination, supporting sign-ups, rent reviews, maintenance coordination and on-site work as needed to ensure high service

Qualifications

• Two years' experience in community housing, tenancy management or property management, with maintenance coordination preferred.
• Demonstrated knowledge of the Residential Tenancies Act and WHS practices.
• Experience supporting tenancy management, rent collection and compliance.
• Strong communication and stakeholder engagement skills with contractors, agencies and government departments.

Responsibilities

• Provide operational support across tenancy and property management activities to maintain service delivery.
• Support asset policies, procedures and standards to ensure consistent practice.
• Oversee responsive and vacated property maintenance, liaising with contractors to support KPI delivery.
• Manage rental collection and arrears processes accurately and on time.
• Complete tenancy sign-ups, entry procedures, lease and rent reviews, and exit procedures.
• Coordinate reporting, complaints, compliance, quality and administrative requirements in line with CHL standards.
• Maintain accurate property and tenancy records across required systems.

Skills

Tenancy management

Property management

Maintenance coordination

WHS practices

Residential Tenancies Act

Stakeholder engagement

Rent arrears management

Driver's licence

Green/White Card

Communication skills

Customer service

Job description

Community Housing Limited, Port Macquarie/Kempsey area, is seeking a Housing and Property Officer to deliver tenancy and property management across CHL-owned and leased properties. The role is based in Port Macquarie with occasional travel to Kempsey and a flexible, hands-on function across multiple housing operations.

You will balance tenancy management with property coordination, supporting sign-ups, rent reviews, maintenance coordination and on-site work as needed to ensure high service