Dynamic Admin Officer - NDIS Rostering & Front-Office

leapsupportservices; Ulverstone; On-site; AUD 55,000 - 70,000; Full time

Job summary

LEAP Support Services Tasmania in Ulverstone is seeking an enthusiastic Administration Officer to support the NDIS Management team, handling front-office duties, rostering coordination, and general administration.

Reporting to the Director of Operations, you will help maintain schedules, respond to calls, and assist with process improvements while staying organised in a busy environment.

The role is a 12-month fixed-term contract with potential for ongoing work for the right candidate.

Qualifications

• Experience in administration and rostering.
• Excellent communication and organisational skills.
• Ability to handle multiple priorities in a busy environment.
• NDIS Worker Screening Check (or willing to obtain)

Responsibilities

• Reception & Operational Support - be the first point of contact for calls, emails, visitors and stakeholders, delivering professional service.
• Service Administration - provide day-to-day admin support to management and operations, adapting to changing priorities.
• Rostering Support - assist with rostering functions, including shift changes and system updates.
• Stakeholder Engagement - build positive relationships with participants, families, employees and external stakeholders.
• Service Quality, Reporting & Continuous Improvement - ensure accurate data entry and support compliance with policies and standards.
• Work Health & Safety - promote a safe working environment.

Skills

Administration

Rostering

Customer service

Communication

Organisation

Job description

LEAP Support Services Tasmania in Ulverstone is seeking an enthusiastic Administration Officer to support the NDIS Management team, handling front-office duties, rostering coordination, and general administration.

Reporting to the Director of Operations, you will help maintain schedules, respond to calls, and assist with process improvements while staying organised in a busy environment.

The role is a 12-month fixed-term contract with potential for ongoing work for the right candidate.