Dynamic Admin & Rostering Specialist (NDIS)

Leap Support Services Tasmania; Ulverstone; On-site; AUD 50,000 - 62,000; Full time

Job summary

Leap Support Services Tasmania in Ulverstone is seeking an enthusiastic Administration Officer to join our NDIS Management team. This 12-month fixed-term role supports front office operations and rostering, reporting to the Director of Operations, with the possibility of an ongoing position subject to business needs.

Your responsibilities include reception and operational support, day-to-day service administration across management and delivery areas, rostering support, stakeholder engagement,

Qualifications

• NDIS Worker Screening Check (or willing to obtain)
• WWVP Card (or willing to obtain)
• Proof of right to work in Australia (if required)
• Former SCHADS experience is highly desirable but not essential

Responsibilities

• Reception & Operational Support - Act as the first point of contact for incoming calls, emails, visitors, and stakeholder enquiries.
• Service Administration - Provide day-to-day administrative support across Management team and operational and service delivery areas, responding swiftly to changing priorities while offering practical solutions.
• Rostering Support - Provide support with rostering functions, including shift changes, communication, and system updates as directed.
• Stakeholder Engagement - Build positive and professional relationships with participants, families, employees, and external stakeholders.
• Service Quality, Reporting & Continuous Improvement - Ensure accurate and timely data entry within organisational systems. Support compliance with organisational policies, procedures, NDIS Practice Standards, and legislative requirements.
• Work Health & Safety (WHS) - Promote and maintain a safe working environment.

Skills

Reception & Operational Support

Service Administration

Rostering Support

Stakeholder Engagement

Service Quality & Reporting

WHS & Safety

Job description

Leap Support Services Tasmania in Ulverstone is seeking an enthusiastic Administration Officer to join our NDIS Management team. This 12-month fixed-term role supports front office operations and rostering, reporting to the Director of Operations, with the possibility of an ongoing position subject to business needs.

Your responsibilities include reception and operational support, day-to-day service administration across management and delivery areas, rostering support, stakeholder engagement,