Dynamic Admin Assistant — Scheduling & Client Care

Everyday-Independence; Liverpool City Council; On-site; AUD 81,664,000 - 95,275,000; Full time

Benefits offered by this job

Career coach access

Professional development budget

Team culture

Pet-friendly hubs

Parental leave

Job summary

Everyday Independence in Liverpool (South Western Sydney) is seeking an Administration Assistant to support our allied health team. You will schedule sessions, onboard participants, and ensure accurate documentation while delivering outstanding customer service.

Join a dynamic, person-centred organisation with growth opportunities, a friendly team culture, and flexible perks. Prior experience with scheduling, admin systems (Salesforce advantageous), and checks is preferred.

Qualifications

• 2–3 years’ experience in administration with a customer service focus.
• Demonstrated experience with scheduling or rostering.
• Experience managing client databases and practice admin systems (Salesforce advantageous).
• NDIS/Disability sector experience desirable.
• Working With Children’s Check and NDIS Workers Screening Check required.

Responsibilities

• Schedule and coordinate appointments ensuring alignment with plans.
• Onboard new participants and explain service delivery model.
• Reschedule sessions as needed.
• Maintain participant service agreements.
• Deliver professional customer service via phone, in person and email.
• Collaborate with administration team to complete tasks.

Skills

Scheduling

Customer service

Administration

Relationship building

Attention to detail

Education

2-3 years administration experience

Tools

Salesforce

Job description

Everyday Independence in Liverpool (South Western Sydney) is seeking an Administration Assistant to support our allied health team. You will schedule sessions, onboard participants, and ensure accurate documentation while delivering outstanding customer service.

Join a dynamic, person-centred organisation with growth opportunities, a friendly team culture, and flexible perks. Prior experience with scheduling, admin systems (Salesforce advantageous), and checks is preferred.