Duty Manager | Norths Cammeray

Norths Collective; Sydney; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Free gym membership onsite

Free onsite parking

Meaningful training and career dev

Job summary

Norths Cammeray is seeking a casual Duty Manager to lead day-to-day operations, ensuring exceptional service for members and guests. The role offers 20-40 hours per week with a rotating roster, and a dynamic people-led environment.

You will oversee club operations, staff development, and compliance with service of alcohol and gaming, working closely with managers and chefs. Benefits include a free gym membership onsite and free onsite parking, plus meaningful training opportunities.

Qualifications

• Experience managing a hospitality operation, preferably boutique venues.
• Excellent behavioural and interpersonal skills.
• Capable of delegating to staff and staying organised under pressure.

Responsibilities

• Daily operations of the club including presentation, security, monetary control, food and beverage and customer service
• Developing, maintaining and exceeding customer service standards
• Complying with all club legislation, policies and procedures, code of conduct and practice responsible service of alcohol and conduct of gaming.
• To lead an effective team in delivering outstanding service on a consistent basis in line with our values
• Maintaining effective communication with all key stakeholders including operations manager, floor staff, chefs and management team
• Actively driving and supporting a range of Work, Health and Safety Compliance activities
• Lead training and development between all staff

Skills

Hospitality management

Interpersonal skills

Delegation

Organisational skills

Under pressure

RSA certification

RCG certification

Flexibility

Leadership

Job description

Norths Cammeray is part of Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back to our community through sport, social and sustainability initiatives.

About the role...

We are currently seeking a casual Duty Manager who is focused on ensuring the day-to-day operations of our venue are run efficiently and effectively whilst ensuring the best service for our members and guests. You will be a passionate people leader and develop our staff, whilst maintaining excellent communication with our people and leaders. This role offers 20-40 hours per week, depending on availability and business needs.

The Duty Manager plays a vital role in ensuring our best service shines through for our members and guests. You must hold our passion for food, service and ambience. Fun is key too! We are looking for an astute leader with high energy, a high level of expertise and vision.

Joining Norths Cammeray means you are part of Norths Collective which includes The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and Seagulls Tweed Heads.

Your Key Priorities will be to:

• Daily operations of the club including presentation, security, monetary control, food and beverage and customer service
• Developing, maintaining and exceeding customer service standards
• Complying with all club legislation, policies and procedures, code of conduct and practice responsible service of alcohol and conduct of gaming.
• To lead an effective team in delivering outstanding service on a consistent basis in line with our values
• Maintaining effective communication with all key stakeholders including operations manager, floor staff, chefs and management team
• Actively driving and supporting a range of Work, Health and Safety Compliance activities
• Lead training and development between all staff

The Candidate:

• Previous experience in successfully managing a hospitality operation, desirably within boutique venues
• Outstanding behavioural and interpersonal skills
• Effectively delegate to all staff
• Highly organised with strong communication and personal skills
• Experience in working under pressure in a fast environment
• Current RSA and RCG certifications
• Flexibility and available to work a 7 day, rotating roster including weekends and public holidays
• Dynamic, energised, management team that is embracing change and focused on success
• Free gym membership onsite
• Free onsite parking
• Access to meaningful training and career development opportunities
• Work for a Club that continues to reinvent its relevancy to its local community

Our mission is to connect our community and this starts with our people.