Store Duty Manager - Lead a High-Energy Team & Service

ALDI Stores; Melbourne; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Competitive hourly rate

Shift allowances

Full weekend availability advantageous

35-hour week

Parental leave

Wellbeing program

Health insurance

Employee Assistance Program

Free physiotherapy for non-work issues

Job summary

ALDI Stores is seeking a Duty Manager to lead store operations, supervise shifts, and deliver exceptional service to customers. You’ll guide and develop team members, manage throughput at registers, and maintain a safe, well-stocked store environment.

You’ll train staff, handle inquiries, and uphold our standards of friendliness and efficiency. This role is based in Australia and includes extensive training and internal career opportunities.

Qualifications

• Use your initiative to manage and improve our work quality and efficiency.
• Communicate effectively with colleagues at all levels - teamwork is the key.
• Exhibit professionalism, fairness, and responsibility in every conversation.
• Lead by example, promoting a positive team spirit that's contagious.
• Offer our customers service that's consistently polite and courteous.

Responsibilities

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Skills

Initiative

Teamwork

Professionalism

Workload management

Lead by example

Customer service

Job description

ALDI Stores is seeking a Duty Manager to lead store operations, supervise shifts, and deliver exceptional service to customers. You’ll guide and develop team members, manage throughput at registers, and maintain a safe, well-stocked store environment.

You’ll train staff, handle inquiries, and uphold our standards of friendliness and efficiency. This role is based in Australia and includes extensive training and internal career opportunities.