Duty Manager – Lead Guest Experience & Team Excellence

Maraboon Tavern; Emerald; On-site; AUD 65,000 - 78,000; Full time

Job summary

Maraboon Tavern in Emerald, Queensland, is seeking a Duty Manager to lead daily operations across bar, restaurant and accommodation. You’ll ensure guest satisfaction, mentor staff, and drive efficient, compliant service.

Join a community-focused, growth-oriented team with RSA, RSG, and CLO requirements, flexible shifts, and opportunities to advance within a supportive hospitality environment.

Qualifications

• Proven leader with hospitality management experience.
• Current QLD RSA, RSG, RMLV, Approved Managers & CLO or ability to obtain.
• Positive attitude in a fast-paced, close-knit environment.
• Team player passionate about guest service.
• Strong communication and problem-solving skills.
• Flexibility to work evenings, weekends, and public holidays.
• Knowledge of hospitality regulations and financial management.

Responsibilities

• Lead daily operations across bar, restaurant, and accommodation.
• Inspire and develop staff while maintaining service standards.
• Address guest inquiries and resolve issues to ensure memorable visits.
• Manage staffing, scheduling, inventory, and budgets.
• Champion safety, licensing compliance and regulatory requirements.

Skills

Leadership

Guest service

Team management

Communication

Problem solving

Flexibility

Education

QLD RSA

RSG

RMLV

Approved Managers & CLO

Job description

Maraboon Tavern in Emerald, Queensland, is seeking a Duty Manager to lead daily operations across bar, restaurant and accommodation. You’ll ensure guest satisfaction, mentor staff, and drive efficient, compliant service.

Join a community-focused, growth-oriented team with RSA, RSG, and CLO requirements, flexible shifts, and opportunities to advance within a supportive hospitality environment.