Duty Manager: Front Office & Guest Experience Leader

Evt - Entertainment | Ventures | Travel; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts on stays

Entertainment perks

Job summary

EVT - Entertainment | Ventures | Travel is seeking a Hotel Duty Manager for Rydges Sydney Airport to lead the Front Office team and ensure seamless hotel operations when the Hotel Manager is away.

The ideal candidate has 2–3 years in a similar role with strong communication and a commitment to high service standards, along with a passion for guest satisfaction and a perks-aware workplace offering discounts on stays and entertainment.

Qualifications

• 2–3 years in a similar duty manager role in hospitality.
• Strong communication and guest-service focus.
• Commitment to high service standards and team leadership.

Responsibilities

• Lead the Front Office team in daily operations.
• Ensure smooth hotel operations in the absence of the Hotel Manager.
• Drive guest experience initiatives and service quality.

Skills

Front Office Leadership

Guest Experience

Communication Skills

Job description

EVT - Entertainment | Ventures | Travel is seeking a Hotel Duty Manager for Rydges Sydney Airport to lead the Front Office team and ensure seamless hotel operations when the Hotel Manager is away.

The ideal candidate has 2–3 years in a similar role with strong communication and a commitment to high service standards, along with a passion for guest satisfaction and a perks-aware workplace offering discounts on stays and entertainment.