Duty Manager | Felons

Manly Wharf; Manly; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

25% team discount

Wellbeing programs

Career development

Extra leave after 5 years

Job summary

Artemus Group in Manly Wharf is seeking passionate Duty Managers to lead day-to-day operations across our waterfront venues.

You’ll drive guest experiences, coach and develop your team, and ensure smooth service during busy shifts while upholding compliance and safety standards.

Join a high-energy, guest-focused culture where leadership from the front is valued, and where opportunities to grow with a expanding group are available.

Qualifications

• Previous experience as Duty Manager or supervisor in busy hospitality
• Current NSW RSA
• Availability to work evenings, weekends and public holidays
• Hands-on, willing to jump in wherever needed
• Passion for hospitality and guest experiences

Responsibilities

• Lead daily operations to deliver exceptional guest experiences
• Manage rostering, training, and development of front-of-house staff
• Ensure compliance with licensing and safety requirements
• Monitor service standards and handle guest escalations
• Collaborate with venue teams to deliver smooth day-to-day operations
• Coach and mentor team to maintain high performance
• Support recruitment and onboarding of new staff
• Foster a collaborative, high-energy culture across venues

Skills

Leadership

People development

Customer service

Team management

Communication skills

Calm under pressure

Job description

Artemus Group is growing, and we're looking for passionate, people-focused Duty Managers to join our venues across Manly Wharf. From bustling waterfront venues to premium dining experiences, no two days are the same.

If you're a natural leader who thrives in a fast-paced environment, loves developing people, and is passionate about delivering exceptional guest experiences, we'd love to hear from you.

As a Duty Manager, you'll play a key role in leading the day-to-day operations of the venue, ensuring every shift delivers an exceptional guest experience while supporting and developing your team.

Key responsibilities include:

• Proven experience leading high-volume hospitality venues (ideally with entertainment or family-friendly offerings)
• Strong leadership skills with the ability to build and inspire a high-performing team
• Passion for live music, entertainment, and delivering top-tier customer experiences
• Strong focus on customer service and smooth day-to-day operations
• Understanding of venue compliance and licensing
• Ability to lead and support a team in a fast-paced, high-energy environment
• Experience in rostering, training, and team development
• Enthusiasm for being part of a growing group with big ambitions

What we are looking for:

• Previous experience as a Duty Manager, Assistant Manager or Supervisor in a busy hospitality venue
• A passion for hospitality and delivering outstanding guest experiences
• Strong leadership and communication skills
• The ability to remain calm under pressure and lead from the front
• A hands-on approach and willingness to jump in wherever needed
• Current NSW RSA
• Availability to work evenings, weekends and public holidays

Why you’ll love working for us?

• Join a collaborative, inclusive, and high-energy culture
• 25% team discount precinct wide for you and 3 guests
• Access to a range of wellbeing initiatives including yoga, run club, and confidential employee assistance programs
• Develop your career with a growing group that will invest in you and your development
• An extra week of annual leave after 5 years of service

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!