Duty Manager (Aquatics)

Leisure Group; Canberra; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Free facility access

Career development

Work-life balance shifts

Job summary

Belgravia Leisure is seeking enthusiastic Duty Managers to co-ordinate daily facility operations with safety and service at the forefront. You will lead a team of up to 30 staff, delivering high-quality customer care and a safe, enjoyable environment for patrons.

The role requires strong leadership, outstanding communication, and a commitment to safety. Flexibility to cover mornings, evenings and weekends is needed, with an emphasis on coaching and staff development.

Qualifications

• Minimum 6–12 months as a pool lifeguard.
• Royal Life Saving Pool Operations certificate not essential but to be completed within 6 months if successful.
• Current First Aid Level 2 and CPR required.
• National Police Check required.
• Working with Vulnerable People clearance required.
• Pool Lifeguard Certificate current as a baseline.

Responsibilities

• Coordinate day-to-day operations of the facility with safety and service delivery as priority.
• Provide leadership and coaching to the team on shift.
• Manage up to 30 staff and guide on shift, ensuring high customer service standards.
• Communicate effectively with patrons of diverse ages and backgrounds.
• Ensure compliance with OHS and public safety requirements.

Skills

Leadership

OHS knowledge

Shift work

First Aid Level 2

CPR Certificate

National Police Check

Working with Vulnerable People

Pool Lifeguard Certificate

Job description

This job is open for expressions of interest only

• Free facility access
• Great career paths and development with an entrepreneurial organisation
• Enjoy a great work / life balance withmornings, evenings and weekend shifts

This is a great opportunityfor qualified lifeguardswho value water safety andlove working with people,to provide leadership and coaching to our team.

The Role

We are currently looking for enthusiastic, reliable and friendly Duty Managers to join the team. The Duty Manager’s primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high quality service delivery.

This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our patrons safely enjoy their visit every time. You will be managing up to 30 staff at any given time, and will be required to provide excellent leadership and guidance to the staff on shift.

Successful applicants will demonstrate the ability to communicate and interact effectively with patrons that have a diverse range of ages, abilities, cultures and needs. You will also be required to work a minimum of 1 Lifeguard shift per week.

Skills & Attributes:

• Strong leadership experience with an ability to inspire others
• A good understanding of OHS and public safety applications within your facility
• Ability to work mornings, evenings and weekends
• Current First Aid (Level 2) & Current CPR Certificate
• National Police Check
• Working with Vulnerable People
• Current Pool Lifeguard Certificate

The applicant should have minimum of 6-12 months of experience as a pool lifeguard to be considered for this position. Holding a Royal Life Saving Pool Operations certificate is not essential to apply, however must be completed within the first 6 months of employment if successful.

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.