Duty Manager (Aquatic)

Belgravia Leisure; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

Belgravia Leisure is seeking a enthusiastic Duty Manager for Auburn Ruth Everuss Aquatic Centre in Lidcombe, NSW. This casual role focuses on coordinating day-to-day operations with safety and high-quality service delivery, while leading the team and maintaining exceptional customer experiences.

You will be energetic, personable and able to communicate effectively with patrons of diverse ages and backgrounds. A minimum of 1 Lifeguard shift per week is required.

Qualifications

• Strong leadership and ability to inspire others.
• Excellent verbal communication and customer service.
• Understanding of OHS and public safety in facility operations.
• Willingness to work mornings, evenings and weekends.
• Current First Aid (Level 2) & CPR certificate.

Responsibilities

• Coordinate day-to-day operations with safety and high-quality service.
• Lead and support a team of aquatics staff.
• Ensure patrons have safe and enjoyable visits.
• Communicate effectively with diverse patrons and stakeholders.

Skills

Leadership experience

Verbal communication

Customer service

Flexibility

Team coordination

Job description

NSW, Auburn Ruth Everuss Aquatic Centre - Lidcombe NSW 2141

• Casual position with opportunities to grow
• Great career paths and development with an entrepreneurial organisation
• Enjoy a great work / life balance with mornings, evenings and weekend shifts

This is a great opportunity for qualified lifeguards who value water safety and love working with people, to provide leadership and coaching to our team.

The Role

We are currently looking for enthusiastic, reliable and friendly Duty Manager to join the team in a casual capacity. The Duty Manager’s primary responsibility is to co-ordinate day to day operations of the facility with the highest regard to safety and high-quality service delivery.

This role requires an individual who is a leader and can keep cool under pressure. You should be energetic, dynamic, outgoing and fun. You will need outstanding communication skills and a commitment to customer service excellence to ensure our patrons safely enjoy their visit every time.

Successful applicants will demonstrate the ability to communicate and interact effectively with patrons that have a diverse range of ages, abilities, cultures and needs.

You will also be required to work a minimum of 1 Lifeguard shift per week.

Skills & Attributes

• Strong leadership experience with an ability to inspire others
• Excellent verbal communication skills
• An understanding of OHS and public safety applications within your facility
• Ability to work mornings, evenings and weekends
• Current First Aid (Level 2) & Current CPR Certificate
• National Police Check
• Current Pool Lifeguard Certificate
• Current Pool Operations Certificate is desirable

Previous experience and success in a comparable role is not essential but highly regarded!

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement