Duty Manager

Waymark Hotels; Longreach Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Growth opportunities

Close-knit culture

Historic location

Job summary

Longreach Tavern is seeking a Duty Manager to lead daily operations across our bar, restaurant and accommodation, delivering outstanding guest experiences. You will mentor staff, manage schedules and inventory, monitor budgets, and ensure compliance with health, safety and licensing regulations.

This is a hands-on leadership role in a historic, community-focused venue in Longreach. The role requires strong communication, problem-solving ability, and flexibility to work evenings, weekends and

Qualifications

• Experience in hospitality management or equivalent leadership role.
• Willingness to obtain or maintain mandatory qualifications if not already held.
• Strong communication and problem-solving skills.

Responsibilities

• Oversee daily operations across bar, restaurant, and accommodation.
• Lead, mentor and develop staff to foster a culture of excellence.
• Handle guest inquiries and resolve issues to ensure memorable visits.
• Manage staffing, scheduling, and inventory while monitoring budgets.
• Ensure health, safety and licensing compliance.

Skills

Leadership

Staff development

Guest service

Communication

Problem solving

Budget awareness

Flexibility

Job description

The Role:

Step into a key leadership position as Duty Manager, where you’ll ensure every guest has an extraordinary experience. This role is more than just a job—it’s a unique opportunity to grow your hospitality career in a supportive, community-driven environment at Longreach Tavern.

What You’ll Do:

• Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and welcoming accommodation, ensuring every detail is perfect.


• Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.


• Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.


• Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.


• Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.

Why You’ll Love Working with Us:

• Growth Opportunities: We believe in investing in our people. You’ll have access to ongoing training and development programs designed to help you grow into a top hospitality leader.


• Close-Knit Culture: At Longreach Tavern, we’re more than just colleagues—we work hard, support one another, and take pride in our unique community.


• Historic Location: Enjoy the perks of living and working in Longreach, surrounded by the rich history and unique culture of the Australian outback.


• Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.

Mandatory Qualifications:

• RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations.


• Approved Manager’s License: Necessary for managing licensed areas and ensuring legal operation.


• RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.


• RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.


• CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue.

Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing.

What We’re Looking For:

• A proven leader with experience in hospitality management.


• Someone with a positive attitude who thrives in a close-knit, fast-paced environment.


• A team player who is passionate about delivering exceptional guest service.


• Strong communication skills and the ability to solve problems on the go.


• Flexibility to work evenings, weekends, and public holidays.


• Knowledge of hospitality regulations and financial management.

About Us:

Located in the heart of Longreach, a town rich in history and outback charm, Longreach Tavern is a beloved destination for both locals and travellers. Known for its warm hospitality, rustic charm, and welcoming atmosphere, we pride ourselves on delivering exceptional service and creating memorable experiences. At Longreach Tavern, we foster a culture of passion, innovation, and teamwork.