Duty Manager

TH HOSPITALITY SERVICES; Gold Coast City; On-site; AUD 85,000 - 120,000; Full time

Job summary

Jacobs Well Hotel is seeking a motivated and experienced manager to join our team. Located in a rural setting amid cane fields, this venue is renowned for its welcoming community focus and strong patron relationships.

The successful candidate will lead a positive team, deliver exceptional customer service, and apply proven skills in bar operations, stock control, and end-to-end events planning. A flexible, full-time role with above-award remuneration.

Qualifications

• Strong leadership and team management capabilities.
• Experience across multiple hotel operations.
• RSA, RSG, and TAB certification (or willingness to obtain).
• End to end events planning, coordination and execution is advantageous.

Responsibilities

• Lead and support a positive team environment.
• Build strong relationships with local patrons and visitors.
• Oversee bar operations, stock control and overall hotel operations including TAB, gaming, bistro and retail areas.

Skills

Leadership

Team management

Multi-hotel operations

Stock control

Customer service

Event planning

Job description

The Jacobs Well Hotel is seeking a motivated and experienced individual to join our management team. Located in a charming rural setting in the cane fields, our venue has built a strong reputation as one of the region’s most welcoming and community-focused hotels.

We are looking for a self-driven and enthusiastic professional who can lead and support a positive team environment while building strong relationships with both local patrons and visitors. The successful candidate will demonstrate a commitment to delivering exceptional customer service, alongside proven skills in bar operations and stock control.

A well-rounded understanding of hotel operations is essential, including experience in TAB, gaming, bistro, and retail areas.

Experience in End to end events, including planning, coordination and execution highly advantageous.

Key Requirements:

• Strong leadership and team management capabilities
• Experience across multiple hotel operations
• RSA, RSG, and TAB certification (or willingness to obtain)

This is a full-time position offering above-award remuneration. Flexibility with working hours and days is highly regarded.