Duty Manager

Private Advertiser; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Job summary

The Good Times Pub Group is seeking an experienced Duty Manager for Burnside Tavern, Yatala, on a full-time basis. You will oversee shift operations, roster staff, handle cash and stock, and uphold gaming and RSA/Gambling compliance.

The venue trades from 10am to 9pm (6 days) with extended Sunday hours; no 3am finishes, offering a balanced lifestyle. Required are gaming knowledge, F&B experience, strong leadership, and excellent customer service.

Qualifications

• Experience in a tavern/hotel, F&B and gaming knowledge is essential.
• Ability to manage rostering, daily banking and shift operations.
• Current Responsible Service of Alcohol and Responsible Service of Gambling certificates.

Responsibilities

• Perform ID checks, cash handling and stock control.
• Roster staff and supervise shift operations.
• Complete DTS and daily banking tasks.
• Ensure compliance across gaming, bar and functions.
• Deliver high-quality customer service and communications.

Skills

Customer service

Leadership

Attention to detail

Communication

Hospitality experience

Tools

TAB & Keno systems

Job description

The Good Times Pub Group, Queensland's fastest growing Hotel Group, is now seeking applications for an experienced and dedicated Duty Manager to join the team at the Burnside Tavern, Yatala.

This full-time salary positionrequires the availability to work week days and nights, weekends and / or public holidays, approximately 40 hours per week, with some flexibility. Our venue trades from 10am to 9pm - 6 days a week and from 10am to 10pm - 1 day per week - so no 3am finishes! Great lifestyle balance!

Duties include but are not limited to:

• Performing ID checks, cash handling and stock control
• Rostering
• Completing of DTS and daily banking
• Managing shift operations
• Supervision of staff

Essential Requirements for the Duty Manager position include:

• A sound understanding of all areas of a Tavern/Hotel, including gaming, bar, functions and compliance
• Experience in a similar role or many years experience in F&B and Gaming - we can train you!
• Knowledge of daily taking sheets and daily sales sheets entries
• TAB, Keno, Gaming and end of month procedures experience essential
• Current Responsible Service of Alcohol and Responsible Service of Gambling Certificates
• Responsible Management Licensed Venue certificate preferred, but not essential to commence
• Excellent attention to detail
• Highly motivated personality
• Great communication and customer service skills
• Well presented

If you have been successful in making it to the interview stage, you will be contacted within one week of sending through your application.All other applications will be kept on file, unless you specifically request that wedon't.Thank you for your application.

Applications close Wednesday 9 December 2026 - or sooner if the role is filled.