Duty Manager

seek.com.au; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Good Times Pub Group in Queensland is seeking an experienced Duty Manager for Burnside Tavern, Yatala. This full-time role requires availability across weekdays and nights, with approximately 40 hours per week and some flexibility.

The venue operates 10am–9pm (6 days) and 10am–10pm (1 day per week). You will oversee shift operations, rostering, cash handling, and staff supervision while ensuring compliance with gaming, RSA and responsible service requirements.

Qualifications

• Experience in a Tavern/Hotel with gaming and compliance.
• Experience in F&B and Gaming; training available.
• RSA and RSG certificates required; Licensed Venue certificate preferred.
• Excellent attention to detail, highly motivated, strong communication and presentation.

Responsibilities

• Performing ID checks, cash handling and stock control
• Rostering
• Completing of DTS and daily banking
• Managing shift operations
• Supervision of staff

Skills

Cash handling

Staff supervision

Shift management

Customer service

Communication

Attention to detail

Education

RSA Certificate

RSG Certificate

Job description

The Good Times Pub Group, Queensland's fastest growing Hotel Group, is now seeking applications for an experienced and dedicated Duty Manager to join the team at the Burnside Tavern, Yatala.

This full-time salary positionrequires the availability to work week days and nights, weekends and / or public holidays, approximately 40 hours per week, with some flexibility. Our venue trades from 10am to 9pm - 6 days a week and from 10am to 10pm - 1 day per week - so no 3am finishes! Great lifestyle balance!

Duties include but are not limited to:

• Performing ID checks, cash handling and stock control
• Rostering
• Completing of DTS and daily banking
• Managing shift operations
• Supervision of staff

Essential Requirements for the Duty Manager position include:

• A sound understanding of all areas of a Tavern/Hotel, including gaming, bar, functions and compliance
• Experience in a similar role or many years experience in F&B and Gaming - we can train you!
• Knowledge of daily taking sheets and daily sales sheets entries
• TAB, Keno, Gaming and end of month procedures experience essential
• Current Responsible Service of Alcohol and Responsible Service of Gambling Certificates
• Responsible Management Licensed Venue certificate preferred, but not essential to commence
• Excellent attention to detail
• Highly motivated personality
• Great communication and customer service skills
• Well presented

Please Note:

If you have been successful in making it to the interview stage, you will be contacted within one week of sending through your application.All other applications will be kept on file, unless you specifically request that wedon't.Thank you for your application.

Applications close Wednesday 9 December 2026 - or sooner if the role is filled.