Duty Manager

Drakes Supermarkets

Emu Park

On-site

AUD 55,000 - 70,000

Full time

7 days ago
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Benefits offered by this job

Staff discount for you and family
Corporate benefits (gym, banking, etc)
Career progression opportunities
Retail management qualifications
Vehicle leasing opportunities

Job summary

Drakes Supermarkets in Queensland is seeking a capable store operations coordinator to run the day-to-day store activities in the absence of store management. You will lead a team, coach staff, manage lists and costs, and ensure smooth customer service.

This full-time role offers onboarding, career progression opportunities, and an attractive package including staff discounts for you and your family.

Qualifications

  • Leadership and team management experience.
  • Coaching and training staff.
  • Strong focus on customer service and store presentation.
  • Ability to manage costs and merchandising.
  • Commitment to work health and safety standards.

Responsibilities

  • Run day-to-day store operations in the absence of management.
  • Assist with coaching the team and completing job lists.
  • Lead by example to ensure store targets are met.
  • Liaise with team and management to maintain standards.
  • Support merchandising and cost-control initiatives.

Skills

Leadership
Team management
Coaching
Cost control
Customer service
Merchandising
Delegation
Work health and safety

Job description

  • Attractive remuneration + 10% company discount for you and your family
  • Full time role with training and support provided
  • Opportunity for career progression

Over 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

What we offer you:

Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.

  • 10% staff and family discount across all Drakes stores
  • Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more!
  • In-depth on-boarding and career progression opportunities
  • Company funded retail management qualifications and first aid qualifications
  • Vehicle leasing opportunities
About the role:

Reporting directly to the Store Manager, this successful applicant will be responsible for running the day-to-day operation of the store in the absence of the store management team.

If successful, you will be required to assist with managing and coaching the team, completing job lists + much more!

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:
  • Grocery retail knowledge is desired
  • Ability to lead and manage a team
  • Ordering and cost control ability
  • Passion and enthusiasm, with a very "hands on" approach
  • Unparalleled commitment to customer service
  • Ability to liaise with both team members and management
  • A flair for merchandising
  • Strong leadership and delegation skills
  • Ability to coach and train team members
  • Commitment to work health and safety standards
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