Dual-State Transport Operations Leader (NSW/QLD)

Woods & Co; Sydney; On-site; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Leadership role across NSW & QLD

Impact on service delivery & profits

Hands-on leadership & ops management

Job summary

Woods & Co in Sydney seeks an experienced NSW/QLD Operations Manager to own day-to-day operations across New South Wales and Queensland. Based in Blacktown, this hands-on leadership role drives service delivery, team performance and subcontractor management to strengthen customer relationships and improve operational results.

You will oversee bookings, dispatch, fleet control and reporting while ensuring WHS compliance and cost control.

Qualifications

• Proven management experience within transport, freight or logistics, with responsibility for fleet operations and service delivery.
• Strong experience in transport dispatch and fleet control.
• Demonstrated leadership skills with ability to coach teams and maintain accountability across multiple locations.
• Sound commercial acumen including cost control, operational reporting and improving profitability.
• Excellent communication, problem-solving and customer relationship skills.

Responsibilities

• Oversee daily transport operations across NSW and QLD including bookings, dispatch, fleet control, job allocation, collections and deliveries.
• Lead and develop fleet controllers, customer service personnel and operations staff while managing subcontractors and owner-drivers.
• Build strong customer relationships, resolve service issues and identify opportunities to increase freight volumes and customer allocations.
• Monitor operational costs, fleet utilisation, carrier performance and job profitability while ensuring accurate reporting and invoicing.
• Maintain compliance with WHS, NHVR and Chain of Responsibility requirements, including fatigue management and subcontractor documentation.

Skills

Transport

Leadership

Customer relationships

Operational reporting

Cost control

Job description

Woods & Co in Sydney seeks an experienced NSW/QLD Operations Manager to own day-to-day operations across New South Wales and Queensland. Based in Blacktown, this hands-on leadership role drives service delivery, team performance and subcontractor management to strengthen customer relationships and improve operational results.

You will oversee bookings, dispatch, fleet control and reporting while ensuring WHS compliance and cost control.