Transport Operations Leader NSW & QLD

Select Aust Sydney; Geehi; On-site; AUD 120,000 - 170,000; Full time

Job summary

Randstad is seeking an experienced Operations Manager to lead transport and warehousing operations across NSW and Queensland. You will oversee daily dispatch, fleet control, owner-driver relationships, and compliance, with accountability for service levels and operational margins.

This permanent, full-time role offers a leadership opportunity in a dynamic environment with a convenient Bella Vista office and travel across NSW/QLD as required.

Qualifications

• Extensive background leading multi-customer transport, fleet dispatch and subcontractor operations.
• Strong knowledge of NHVR, CoR, WHS and fatigue management standards.
• Proven ability to optimize margins and manage carrier pricing and utilization.

Responsibilities

• Lead day-to-day transport operations across NSW and QLD, overseeing booking intake, fleet control, dispatch, collections, deliveries, and POD closure.
• Build and manage relationships with owner-drivers, off-hire carriers, and third-party partners while ensuring cost-effectiveness and compliance.
• Act as a senior operational contact for major accounts, conducting regular client reviews, ensuring SLA compliance, and resolving service exceptions.
• Coach and mentor fleet controllers, customer service reps, and admin teams across Sydney and remote QLD operations.
• Monitor profitability, carrier rates, cost-to-serve, routing and extra charges to maximize margins.
• Maintain WHS, NHVR, CoR and fatigue management compliance across all fleet and partner operations.
• Own the accuracy of the Freight Management System (FMS) data and produce operational performance reports against KPIs.

Skills

Transport operations leadership

Fleet dispatch

Owner-driver management

NHVR CoR WHS fatigue management

Cost-to-serve & margins optimization

FMS & Excel reporting

Tools

Freight Management System (FMS)

Job description

Randstad is seeking an experienced Operations Manager to lead transport and warehousing operations across NSW and Queensland. You will oversee daily dispatch, fleet control, owner-driver relationships, and compliance, with accountability for service levels and operational margins.

This permanent, full-time role offers a leadership opportunity in a dynamic environment with a convenient Bella Vista office and travel across NSW/QLD as required.