Donor Growth & Retention Specialist

Wildlife Information Rescue And Education Service; Sydney; Hybrid; AUD 85,000 - 110,000; Full time

Job summary

Wildlife Information Rescue And Education Service – Brookvale NSW is seeking an Individual Giving Specialist to develop, craft and deliver appeals and a donor retention schedule. This full‑time 12‑month fixed term contract requires hands‑on fundraising copywriting, end‑to‑end campaign production and delivery, with a hybrid working arrangement.

The role focuses on growing the Individual Giving Programs to maximise donor acquisition, engagement and retention, supporting the organisation’s mission

Qualifications

• Minimum 3+ years relevant fundraising experience.
• Tertiary qualifications in fundraising, marketing, communications or similar.
• Demonstrated ability to increase revenue or achieve fundraising targets.
• Experience with reporting and using insights to make data‑driven decisions.
• Demonstrated experience managing expenditure budgets.
• Ability to manage multiple projects and priorities simultaneously.
• Committed to prompt, high‑quality donor service.
• Understanding of the importance of data integrity and accuracy.

Responsibilities

• Develop, write and deliver compelling fundraising appeals and donor communications.
• Project manage campaigns end-to-end (from concept to delivery).
• Manage direct mail requirements for all donors and prospects, including supporter updates.
• Work closely with the broader team to develop and execute initiatives to improve donor acquisition, engagement and retention.
• Work closely with the fundraising and marketing team to leverage appeal content and communications across all channels.
• Craft donor‑focused communications that inspire donor engagement with compelling calls to action.
• Develop comprehensive internal and external briefs for data segmentation, graphic design and mail house fulfilment.
• Build and maintain effective relationships with suppliers to ensure services provided are delivered as agreed.
• Manage and report on Individual Giving Program income and expenditure, ensuring growth targets are achieved.

Skills

Fundraising copywriting

Campaign management

Donor communications

Data-driven decision making

Education

Tertiary qualification in fundraising/marketing/communications

Tools

Raiser's Edge

HubSpot

Job description

Wildlife Information Rescue And Education Service – Brookvale NSW is seeking an Individual Giving Specialist to develop, craft and deliver appeals and a donor retention schedule. This full‑time 12‑month fixed term contract requires hands‑on fundraising copywriting, end‑to‑end campaign production and delivery, with a hybrid working arrangement.

The role focuses on growing the Individual Giving Programs to maximise donor acquisition, engagement and retention, supporting the organisation’s mission