District Office Administrator: Visitor Support & Events

RSL Queensland; Gold Coast City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Salary packaging up to AU$15,900 peryr

Professional development and study

Three additional days of gifted Xmas/"

Employee discounts through BenefitsHub

Inclusive environment where all voices

Job summary

RSL Queensland on the Gold Coast is seeking a District Administration Assistant to keep the district office running smoothly, providing welcoming, professional support to visitors, callers and stakeholders. You’ll handle reception, customer service and admin across the district.

Reporting to the District Executive Support Officer, you’ll assist with meetings, events, reporting and day-to-day office coordination, with occasional weekend shifts and some travel.

Qualifications

• Experience across a broad range of office administration duties.
• Strong customer service and relationship-building skills.
• Confident using Microsoft Word, Excel and Outlook.
• Clear written and verbal communication skills.
• Ability to prioritise work and handle changing needs.
• Current Australian driver licence and ability to travel when required.
• Valid Blue Card.

Responsibilities

• Welcome visitors and respond to enquiries professionally and empathetically.
• Manage incoming calls and connect people with the right services or team members.
• Provide general office administration, including mail, supplies, filing and correspondence.
• Assist with meetings, events, travel, catering and follow-up actions.
• Support the preparation of reports, funding documentation and reimbursement claims.
• Maintain office security, visitor access and a safe working environment.
• Support District activities and provide administrative coverage when required.

Skills

Office administration

Customer service

Clear communication

Confidentiality

Organisation

Team support

Travel readiness

Weekend flexibility

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Driver licence

Blue Card

Job description

RSL Queensland on the Gold Coast is seeking a District Administration Assistant to keep the district office running smoothly, providing welcoming, professional support to visitors, callers and stakeholders. You’ll handle reception, customer service and admin across the district.

Reporting to the District Executive Support Officer, you’ll assist with meetings, events, reporting and day-to-day office coordination, with occasional weekend shifts and some travel.