Dispatch Manager

Moreton Hire; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary package

Career progression

Supportive leadership team

Job summary

Moreton Hire is seeking an experienced Dispatch Manager to lead branch operations, oversee labour, transport logistics and warehouse coordination across our branch network. You will drive performance, ensure safety, and deliver exceptional service for major projects and events.

Reporting to the Stage General Manager, you will schedule people, equipment and vehicles to maximise efficiency and profitability while maintaining high standards of customer service across projects.

Qualifications

• Proven experience in dispatch, logistics, transport, warehouse or operations management.
• Strong labour planning and workforce management skills.
• Experience managing fleet operations and transport logistics.

Responsibilities

• Manage daily labour allocation, rostering and workforce productivity.
• Coordinate vehicle movements, deliveries, collections and transport schedules.
• Oversee branch fleet utilisation, maintenance and compliance.
• Ensure warehouse operations run efficiently and safely.
• Monitor labour, transport and operational costs.
• Lead and develop warehouse, transport and operational staff.
• Drive operational improvements and process efficiencies.

Skills

Dispatch management

Logistics planning

Transport operations

People leadership

Cost control

Safety compliance

Job description

Lead the Operation. Drive Performance. Deliver Outstanding Service.

Moreton Hire is one of Australia's leading providers of exhibitions, events, major projects and modular infrastructure solutions. We are seeking experienced Dispatch Managers to lead our operational teams across our branch network.

This is far more than a traditional dispatch role.

You will take ownership of the day-to-day operational performance of your branch, managing labour resources, transport logistics, fleet utilisation, stock movement, warehouse coordination and service delivery. In many businesses, this role would be considered similar to an Operations Manager or Branch Manager position.

About the Role

Reporting to the Stage General Manager, you will be responsible for ensuring people, equipment and vehicles are scheduled safely, efficiently and profitably while maintaining exceptional customer service standards.

Key responsibilities include:

• Managing daily labour allocation, rostering and workforce productivity
• Coordinating vehicle movements, deliveries, collections and transport schedules
• Managing branch fleet utilisation, maintenance and compliance
• Overseeing equipment booking and stock allocation processes
• Ensuring warehouse operations run efficiently and safely
• Monitoring labour, transport and operational costs
• Working closely with project managers, account managers and clients to deliver successful projects
• Driving operational improvements and process efficiencies
• Managing branch operational KPIs and service standards
• Leading and developing warehouse, transport and operational staff
• Maintaining high standards of workplace health and safety

About You

You are a hands‑on operational leader who enjoys managing people, solving problems and driving performance in a fast‑paced environment.

To be successful you will have:

• Proven experience in dispatch, logistics, transport, warehouse or operations management
• Strong labour planning and workforce management skills
• Experience managing fleet operations and transport logistics
• Excellent organisational and problem-solving ability
• Strong leadership and communication skills
• Ability to work under pressure and manage competing priorities
• A commercial mindset with an eye for productivity and cost control
• Experience within events, hire, construction, logistics, warehousing or manufacturing industries will be highly regarded

What Success Looks Like

• Labour is planned efficiently and productively
• Deliveries and collections occur on time
• Equipment is available and accurately booked
• Warehouse operations run safely and efficiently
• Operational costs are controlled
• The branch consistently meets performance targets

Why Join Moreton Hire?

• National market leader with a strong reputation
• Diverse projects across exhibitions, major events and modular infrastructure
• Genuine career progression opportunities
• Supportive leadership team
• Competitive salary package
• Opportunity to make a real impact on branch performance

If you're an experienced operational leader looking for a role with significant responsibility and career growth potential, we'd love to hear from you.