Dispatch Coordinator

hcmportal; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

UPS is seeking a Dispatch Coordinator for our Sydney team. This permanent, full-time role involves processing outbound orders, preparing freight for transport, and creating driver schedules.

You will scan and dispatch freight, manage pallets, and coordinate routes with management to meet customer needs. Ideal candidates have 2–3 years of warehousing experience, a forklift license (or willingness to obtain one), and solid communication skills in a fast-paced setting.

Qualifications

• 2–3 years of warehousing experience.
• Customer service in a fast-paced environment.
• Current forklift license or willingness to obtain one.
• Certificate I-II in Warehousing & Distribution and/or 3PL warehouse experience highly regarded.
• Excellent written and verbal communication skills.
• Ability to work under pressure and prioritise multiple tasks.
• Strong planning and organisational skills.
• Experience using dispatch software is desirable.

Responsibilities

• Scan and dispatch freight.
• Stack and wrap pallets and other warehouse duties as required.
• Create air and road consignment notes (manual and computer systems).
• Lodge and collect freight at air and sea terminals.
• Load and unload delivery vehicles and complete deliveries when needed.
• Collaborate with management to modify daily routes for customer needs.
• Prepare daily work schedules and notify drivers of road hazards.
• Monitor driver logs for hours and equipment availability.
• Process export and import shipments.

Skills

Customer service

Communication

Time management

Teamwork

Pressure handling

Forklift license

Education

Certificate I/II in Warehousing & Distribution

Tools

Dispatch software

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Join our Sydney team as a full-time Dispatch Coordinator. This role entails processing outbound orders, preparing freight for transport, and creating daily schedules for drivers.

This role will primarily involve:

• Scan and dispatch freight
• Stack and wrap pallets along with other warehouse duties where required
• Create air and road consignment notes (using both a computer and manual system)
• Lodge and collect freight at air and sea terminals
• Load and unload delivery vehicles, completing deliveries on occasion
• Collaborate with management to modify daily routes to accommodate the customer needs
• Prepare daily work schedules and notify drivers of road hazards that may impact their travel time
• Monitor daily driver logs for errors, violations, working hours and equipment availability
• Process export and import shipments

You will have:

• 2 - 3 years of warehousing experience
• Customer service experience in a fast paced, dynamic environment
• A current forklift license or willingness to obtain one
• A certificate I-II in Warehousing & Distribution and/or experience in 3PL warehouse and freight forwarding will be highly regarded
• Excellent written and verbal communication skills
• The ability to work under pressure and prioritise multiple tasks
• Strong planning and organisational skills
• Experience using dispatch software is highly desirable

All successful applicants will be required to complete a National Police Check. The existence of a criminal record however, will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.

Employee Type:

Permanent

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