Disability Support Worker – Complex Mental Health Support

Accord Care; Brisbane; On-site; AUD 53,000 - 76,000; Full time

Benefits offered by this job

Competitive pay up to $46.70/hour + 12

Supportive team environment

Ongoing learning & development

Skills in complex disability support

Rewarding person-centred care & comm.

Job summary

Accord Care in Brisbane, QLD is seeking experienced Disability Support Workers for a role supporting an individual with complex mental health needs, including schizophrenia. The position involves assisting with daily living, mobility and community access, with shifts from morning through to an attached afternoon/sleepover roster.

You’ll work closely with the participant and the broader team, following PBSP guidelines and ensuring safety and respectful, person-centred care at all times.

Qualifications

• Certificate III in Individual Support, Disability Support or related field.
• Experience supporting individuals with schizophrenia, mental health conditions or psychosocial disabilities.
• Experience with behaviours of concern, including aggression.
• Current open Australian driver’s licence.
• Reliable personal vehicle with insurance for community access.
• NDIS Worker Screening clearance and Blue Card, as applicable.
• Clear English communication and ability to follow support plans.
• Calm, patient and respectful approach to challenging situations.
• Ability to work collaboratively while maintaining professional boundaries.
• Availability to work morning shifts and/or attached afternoon/sleepover shifts.

Responsibilities

• Provide person-centred support that promotes independence, dignity and choice.
• Support an individual with complex mental health needs, including schizophrenia and psychosocial disability.
• Assist with daily living activities and personal care as required.
• Support safe mobility and transfers in accordance with relevant support plans.
• Assist with community access and appointments, including transporting the participant in your own vehicle.
• Implement behaviour support strategies in line with the participant's Interim Positive Behaviour Support Plan (PBSP).
• Respond to behaviours of concern, including verbal and physical aggression and absconding risks.
• Follow health, safety, incident reporting and documentation procedures.
• Maintain professional boundaries and communicate effectively with the participant and the wider support team.

Skills

Certificate III in IS/Disability

Schizophrenia experience

Behaviour support

Driver licence

Personal vehicle

NDIS Screening/Blue Card

Clear English

Calm, respectful approach

Team collaboration

Morning/afternoon sleepover shifts

Education

Certificate III in Individual Support or Disability Support

Job description

Disability Support Worker - Complex Mental Health Support

ACCORD CARE is trusted in the provision of person-centred disability support services to NDIS participants. We provide Supported Independent Living, In-home Care, Community Participation, Short-Term Accommodation and Community Nursing.

Our team is committed to delivering quality, individualised support that promotes independence, dignity, inclusion and improved outcomes for the people we support.

About Accord Care

ACCORD CARE is trusted in the provision of person-centred disability support services to NDIS participants. We provide Supported Independent Living, In-home Care, Community Participation, Short-Term Accommodation and Community Nursing.

Our team is committed to delivering quality, individualised support that promotes independence, dignity, inclusion and improved outcomes for the people we support.

About the Role

ACCORD CARE is seeking experienced and compassionate male Disability Support Workers to join our team in Zillmere, QLD. We are looking for reliable support workers with experience in complex mental health, psychosocial disabilities and behaviours of concern. This role involves supporting an individual living with schizophrenia and a stoma who uses a wheelchair but can complete standing transfers semi-independently.

The successful candidates will be confident in providing person-centred support, promoting independence, maintaining safety and building positive, respectful relationships.

Available Shifts

We are seeking support workers with flexible availability to work across the following rostered shifts:

• Morning shift: 6:00 AM - 2:00 PM

• Afternoon and sleepover shift: 2:00 PM - 10:00 PM, followed by an attached sleepover from 10:00 PM - 6:00 AM.

Please note that the afternoon shift and sleepover are attached and form one continuous rostered shift.

Key Responsibilities

• Provide person-centred support that promotes independence, dignity and choice.

• Support an individual with complex mental health needs, including schizophrenia and psychosocial disability.

• Assist with daily living activities and personal care as required.

• Support safe mobility and transfers in accordance with relevant support plans.

• Assist with community access and appointments, including transporting the participant in your own vehicle.

• Implement behaviour support strategies in line with the participant's Interim Positive Behaviour Support Plan (PBSP).

• Respond appropriately to behaviours of concern, including verbal and physical aggression and absconding risks.

• Follow health, safety, incident reporting and documentation procedures.

• Maintain professional boundaries and communicate effectively with the participant and the wider support team.

About You

To be successful in this role, you will have:

• Certificate III in Individual Support, Disability Support or a related field (minimum requirement).

• Experience supporting individuals with schizophrenia, mental health conditions or psychosocial disabilities.

• Experience supporting people with behaviours of concern, including verbal or physical aggression.

• A current open Australian driver's licence.

• A reliable personal vehicle with comprehensive insurance for community access and transport.

• Current NDIS Worker Screening clearance and Blue Card, as applicable.

• Clear English communication skills and the ability to follow support plans and instructions.

• A calm, patient and respectful approach when managing challenging situations.

• The ability to work collaboratively while maintaining professional boundaries.

• Availability to work morning shifts and/or the attached afternoon and sleepover shifts.

Desirable:

• Stoma care training or certification.

• Nursing, medical or other relevant clinical experience.

• Experience supporting people with alcohol and other drug-related challenges.

• Experience working with complex psychosocial and mental health needs.

What We Offer

• Competitive pay of up to $46.70 per hour, plus 12% superannuation.

• A supportive team environment.

• Opportunities for ongoing learning and professional development.

• The opportunity to develop your skills in complex disability support.

• A rewarding role focused on person-centred care and community participation.