Director of Clinical Services

FiveSeven Consulting; Gosford; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Senior executive influence

Shaping clinical governance across age

Collaboration with CEO and Board

Job summary

FiveSeven Consulting on the Central Coast seeks an experienced Director of Clinical Services to lead clinical governance, quality and risk across residential aged care and at-home services. Working with the CEO, Board and Executive Team, you will shape care delivery to be safe, person-centred and responsive to a changing aged care environment.

In this senior role, you will set organisational priorities for policy, accreditation readiness and continuous improvement, while guiding clinical

Qualifications

• Current registration as a Registered Nurse with NMBA.
• Senior leadership experience in aged care or regulated environments.
• Expertise in clinical governance, quality systems and accreditation.
• Strong understanding of aged care legislation and standards.
• Executive or senior leadership experience in complex service settings.
• Ability to lead change and translate strategy into measurable outcomes.
• Excellent communication with Board and stakeholders.
• Ability to handle confidential matters and maintain integrity.
• Willingness to obtain a National Criminal Record Check.

Responsibilities

• Set strategic direction for clinical care, quality and safety across service streams.
• Strengthen organisation-wide clinical governance framework.
• Provide expert clinical advice to CEO, Board and Executive Team.
• Oversee clinical policies, standards, assurance systems and quality reporting.
• Lead accreditation readiness and regulatory engagement.
• Oversee clinical risks, incidents and complaints.

Skills

RN registration

Leadership

Governance

Quality improvement

Education

Bachelor’s degree in Nursing

Job description

Director of Clinical Services within a growing aged care organisation on the Central Coast. Providing leadership across residential aged care and support at home services, this role will shape the organisation's approach to clinical governance, quality, risk, compliance and care delivery. Working closely with the CEO, Board and Executive Team, you will help ensure services remain safe, high-quality, person-centred and responsive to a changing aged care environment.

About the role

Director of Clinical Services within a growing aged care organisation on the Central Coast. Providing leadership across residential aged care and support at home services, this role will shape the organisation's approach to clinical governance, quality, risk, compliance and care delivery. Working closely with the CEO, Board and Executive Team, you will help ensure services remain safe, high-quality, person-centred and responsive to a changing aged care environment.

Key Responsibilities

• Set the strategic direction for clinical care, quality and safety across the organisation's service streams.
• Lead and continuously strengthen the organisation-wide clinical governance framework.
• Provide expert clinical advice to the CEO, Board and Executive Team.
• Oversee clinical policies, standards, assurance systems and quality reporting.
• Lead accreditation readiness, regulatory engagement and compliance with relevant aged care requirements.
• Provide oversight of clinical risks, incidents, complaints and reportable events.
• Use audit findings, feedback and performance data to identify priorities and drive practical improvements.
• Set organisation-wide priorities for clinical education, capability, competency and professional practice.
• Support clinical leaders to maintain consistent, accountable and person-centred models of care.
• Partner with operational and corporate leaders to align clinical requirements with workforce, systems and service delivery.

About You

• Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia, without conditions that would prevent you from performing the role.
• Substantial senior clinical leadership experience within aged care, health, community care or another highly regulated care environment.
• Demonstrated expertise in clinical governance, quality systems, accreditation, incident management, complaints and continuous improvement.
• A strong understanding of aged care legislation, Quality Standards and regulatory expectations.
• Executive or senior leadership experience within a complex service environment.
• Strong governance, risk management and organisational decision-making capability.
• The ability to lead change, build accountable teams and translate strategy into measurable outcomes.
• High-level communication, stakeholder engagement and Board reporting skills.
• Sound judgement, integrity and the ability to manage sensitive and confidential matters.
• A current National Criminal Record Check, or the ability to obtain one.

Benefits

• A senior executive opportunity with genuine organisation-wide influence.
• The opportunity to shape clinical governance, quality and safety across multiple aged care service streams.
• A role combining strategic leadership with meaningful improvements to care and service delivery.
• Close collaboration with the CEO, Board, Executive Team and clinical leaders.
• The opportunity to strengthen clinical capability, accountability and continuous improvement across the organisation.