Director, National Service Delivery & Estate Ops

Australian Department of Defence; Melbourne; On-site; AUD 144,000 - 173,000; Full time

Job summary

Australian Department of Defence in Melbourne is seeking a Director of Service Delivery to lead a large, dispersed workforce delivering base support and estate services across a complex Defence environment. You will provide strategic leadership to ensure nationally consistent, customer-focused service delivery while driving reform, innovation and continuous improvement across regions.

The role requires strong stakeholder relationships, change leadership and delivering aligned outcomes within

Qualifications

• Strategic leadership across a large, dispersed workforce.
• Ability to build relationships with Defence stakeholders and partners.
• Proven track record leading and embedding organisational change.

Responsibilities

• Lead base support and estate services across Defence environments.
• Provide nationally consistent, customer-focused service delivery while driving innovation and continuous improvement.
• Foster strong relationships with regional offices, Defence stakeholders and industry partners to achieve outcomes.

Skills

People leadership

Stakeholder engagement

Change management

Job description

Australian Department of Defence in Melbourne is seeking a Director of Service Delivery to lead a large, dispersed workforce delivering base support and estate services across a complex Defence environment. You will provide strategic leadership to ensure nationally consistent, customer-focused service delivery while driving reform, innovation and continuous improvement across regions.

The role requires strong stakeholder relationships, change leadership and delivering aligned outcomes within