Director, Digital Transformation & Enterprise Adoption

UNAVAILABLE; Sydney; Hybrid; AUD 250,000 - 350,000; Full time

Job summary

DocuSign is seeking a Director of Digital Transformation Consulting to drive strategic engagement with enterprise customers and co-develop transformation initiatives on the DocuSign platform. You will scale SaaS adoption, lead a team, and partner with business leaders to deliver measurable growth and satisfaction.

This role requires executive presence, global program experience, and the ability to orchestrate multi-year, multi-program roadmaps across diverse teams.

Qualifications

• BA/BS degree required or equivalent experience.
• Extensive experience managing executive-level relationships in SaaS/enterprise environments.
• Proven ability to lead large, cross-functional programs across global organizations.

Responsibilities

• Lead the customer lifecycle strategy and co-develop transformation initiatives on the DocuSign platform.
• Scale SaaS adoption and drive customer growth, engagement, and satisfaction.
• Coach and mentor teams; drive cross-functional alignment with key partners.
• Architect and govern multi-year, multi-program transformation roadmaps.

Skills

Executive stakeholder management

SaaS / Enterprise software knowledge

Cross-functional leadership

Strategic transformation

Public speaking / workshops

Education

BA/BS degree

Tools

eSignature & CLM platforms

Data governance best practices

Job description

DocuSign is seeking a Director of Digital Transformation Consulting to drive strategic engagement with enterprise customers and co-develop transformation initiatives on the DocuSign platform. You will scale SaaS adoption, lead a team, and partner with business leaders to deliver measurable growth and satisfaction.

This role requires executive presence, global program experience, and the ability to orchestrate multi-year, multi-program roadmaps across diverse teams.