Director, Content & Communications Platform Strategy

Macquarie Group; Sydney; Hybrid; AUD 260,000 - 380,000; Full time

Benefits offered by this job

Wellbeing leave day

Parental leave (up to 20 weeks)

Volunteer leave

Gender affirmation leave

Employee Assistance Program

Salary packaging options

Learning and development

Hybrid work arrangements

Home office equipment reimbursement

Job summary

Macquarie Group is seeking a Director of Product for Content and Communications to lead the strategy and transformation of an enterprise ecosystem. You will govern content, correspondence and customer communications as data, building pipelines accessible to AI agents and automated messages across banking experiences.

You will shape platform architecture and drive complex initiatives with senior stakeholders, delivering measurable customer and business outcomes while enabling hybrid work

Qualifications

• Extensive experience governing content, communications or unstructured data in regulated environments.
• Strong technical and systems thinking; able to shape data pipelines and platform architecture.
• Experience simplifying fragmented technology estates and defining enterprise content-management strategies, including the Adobe ecosystem.
• Proven record leading complex strategic initiatives with senior stakeholders across business, technology and risk.
• Sound commercial judgement and product leadership linking platform investments to outcomes.

Responsibilities

• Lead the strategy and transformation of the content & communications ecosystem.
• Treat content as data, establishing governance and building pipelines for AI agents and automated communications.
• Partner with senior stakeholders to drive measurable customer and business outcomes.
• Oversee platforms for content-management, knowledge and customer communications across banking experiences.

Skills

Content governance

Unstructured data

Data pipelines

Platform architecture

AI applications

Stakeholder management

Commercial judgement

Tools

Adobe ecosystem

Job description

Macquarie Group is seeking a Director of Product for Content and Communications to lead the strategy and transformation of an enterprise ecosystem. You will govern content, correspondence and customer communications as data, building pipelines accessible to AI agents and automated messages across banking experiences.

You will shape platform architecture and drive complex initiatives with senior stakeholders, delivering measurable customer and business outcomes while enabling hybrid work