Head of Product Content & Communications

Macquarie Bank Limited; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Wellbeing leave day per year

Parental leave (up to 20 weeks)

Volunteer leave and donation matching

Gender affirmation leave

Wellbeing benefits and health checks

Learning and development opportunities

Job summary

Macquarie Bank Limited is seeking a Director of Product for Content and Communications to lead the strategy and transformation of the content ecosystem. You will treat content, correspondence and customer communications as data, establishing governance and building pipelines for AI agents and automated communications.

You will partner with senior stakeholders across business, technology and risk to connect platform investment and governance to measurable customer and business outcomes, blending

Qualifications

• Extensive experience governing content, communications or unstructured data in a regulated or similarly complex environment.
• Strong technical and systems thinking, with the ability to shape data pipelines and platform architecture.
• Experience simplifying fragmented technology estates and defining strategies for enterprise content-management platforms, including the Adobe ecosystem.

Skills

Content governance

Technical systems thinking

Enterprise content management

Strategic initiatives leadership

Commercial judgement

Tools

Adobe ecosystem

Job description

Macquarie Bank Limited is seeking a Director of Product for Content and Communications to lead the strategy and transformation of the content ecosystem. You will treat content, correspondence and customer communications as data, establishing governance and building pipelines for AI agents and automated communications.

You will partner with senior stakeholders across business, technology and risk to connect platform investment and governance to measurable customer and business outcomes, blending