Direct Sales Consultant

Yamaha Motor; Sydney; On-site; AUD 50,000 - 75,000; Full time

Job summary

Australian Motorcycle & Marine Finance (AMMF) is seeking a Direct Sales Consultant to guide customers through finance and insurance journeys for motorcycles and marine products. You’ll deliver exceptional service across channels, build product knowledge, and support applications and settlements with guidance and training.

The role emphasizes customer focus, attention to detail, and learning across finance, insurance, credit, compliance and settlements.

Qualifications

• Shows strong customer focus and communication abilities.
• Demonstrates willingness to learn and adapt in a financial services context.
• Has a basic or developing understanding of sales processes and client engagement.

Responsibilities

• Deliver outstanding customer experiences across phone, email and digital channels.
• Understand customer needs and provide appropriate finance and insurance solutions.
• Prepare quotations and guide customers through applications and documentation.
• Manage customer transactions from enquiry through to settlement.
• Develop knowledge of consumer finance, credit and responsible lending.
• Keep customers informed and transactions moving.

Skills

Customer focus

Communication skills

Willingness to learn

Sales orientation

Education

Recent university graduate

Job description

Financial Services | Motorcycle & Marine

Build a career in financial services while helping customers finance the motorcycles, boats and recreational products they are passionate about.

Australian Motorcycle & Marine Finance (AMMF) is looking for talented, customer-focused people to join our team as Direct Sales Consultants.

Whether you're a recent university graduate, an experienced customer service professional ready for your next step, or already working in financial services, this is an opportunity to build specialised skills in motorcycle and marine finance.

You don't need to know everything about finance on day one. We'll provide guided training, practical experience and ongoing support to build the capability and confidence you need to succeed.

The opportunity

As a Direct Sales Consultant, you'll be a key contact point for AMMF customers, guiding them through their finance and insurance journey and delivering an amazing customer experience.

You’ll develop specialist knowledge across AMMF Finance, Mi-Bike Motorcycle Insurance and Mi-Boat Marine Insurance, while learning to manage customer transactions from initial enquiry through to settlement.

This is more than a traditional customer service role. You'll build capability across customer engagement, finance, insurance, applications, credit, compliance and transaction management.

What you will be doing

Deliver outstanding customer experiences across phone, email and digital channels.

Understand customer needs and provide appropriate finance and insurance solutions.

Prepare quotations and guide customers through applications and documentation.

Manage customer transactions from enquiry through to settlement.

Develop knowledge of consumer finance, credit and responsible lending.

Keep customers informed and transactions moving.

Work closely with our motorcycle and marine dealer partners.

Build the knowledge and judgement to become a trusted financial services specialist.

Who we are looking for

Recent university graduate ready to start your professional career.

Customer service professional looking to develop specialised commercial skills.

Financial services professional seeking a new customer-focused opportunity.

Motorcycle or marine enthusiast interested in combining your passion with a professional career.

Most importantly, you'll bring strong communication skills, customer focus, attention to detail, accountability and a willingness to learn.

Previous financial services experience will be highly regarded, but for the right person, attitude and aptitude are just as important.

You’ll receive guided training and practical development as you build capability across Customer Experience, Finance & Insurance, Applications, Credit & Compliance and Settlement.

For graduates and emerging professionals, it's an opportunity to establish a strong foundation in financial services. For experienced candidates, it's an opportunity to apply your skills in a specialised role with greater ownership of the customer journey.

Why AMMF?

At Australian Motorcycle & Marine Finance, we work in industries and with products that customers are genuinely passionate about.

As a Direct Sales Consultant, you'll help make the financial services experience supporting those purchases simple, professional and customer focused.

Bring your customer focus and willingness to learn. We'll help you build the financial services capability.