Business Manager - TeamMoto Blacktown

TeamMoto Motorcycles; Blacktown; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Leading dealership group

Ongoing training and development

Iconic motorcycle brands

Job summary

TeamMoto Blacktown is seeking an experienced Business Manager to maximise finance and insurance opportunities while delivering exceptional customer service throughout the sales journey.

In this role you will work with the dealership team to secure finance approvals, present options, maintain records and support staff with referral processes. You will ensure compliance, accuracy and a smooth purchasing experience for customers buying motorcycles.

Qualifications

• Experience in automotive, motorcycle or retail finance and insurance sales.
• Strong customer service and relationship-building skills.
• Excellent communication and negotiation abilities.
• High attention to detail and strong administrative skills.

Responsibilities

• Present finance, insurance, warranty and protection options to customers purchasing motorcycles.
• Build strong relationships with customers and finance partners.
• Obtain and manage finance approvals and settlements.
• Ensure all finance and insurance paperwork is completed accurately and in a timely manner.
• Maintain accurate customer records and reporting.
• Follow up insurance renewals and outstanding transactions.
• Support and train dealership sales staff on referral processes and finance opportunities.
• Assist in improving finance penetration, customer satisfaction and dealership profitability.
• Ensure all activities are conducted in accordance with company policies and lender requirements.

Skills

Finance & Insurance experience

Customer service

Communication

Negotiation

Attention to detail

Administrative skills

Teamwork

Accreditations

Job description

Are you an experienced Finance & Insurance professional who thrives on delivering exceptional customer experiences and achieving strong commercial results?

TeamMoto Blacktown is looking for a motivated and customer-focused Business Manager to join our dealership team. Working closely with our sales and leadership teams, you'll play a key role in helping customers secure finance, insurance and protection products while ensuring a smooth and professional purchasing journey from start to finish.

Business Manager | TeamMoto Blacktown

Are you an experienced Finance & Insurance professional who thrives on delivering exceptional customer experiences and achieving strong commercial results? TeamMoto Blacktown is looking for a motivated and customer-focused Business Manager to join our dealership team. Working closely with our sales and leadership teams, you'll play a key role in helping customers secure finance, insurance and protection products while ensuring a smooth and professional purchasing journey from start to finish.

About the Role

As the Business Manager, you will be responsible for maximising finance and insurance opportunities while maintaining compliance, accuracy and outstanding customer service throughout the sales process. You will work collaboratively with the dealership team to support vehicle sales performance and enhance the overall customer experience.

Key Responsibilities

• Present finance, insurance, warranty and protection options to customers purchasing motorcycles.
• Build strong relationships with customers and finance partners.
• Obtain and manage finance approvals and settlements.
• Ensure all finance and insurance paperwork is completed accurately and in a timely manner.
• Maintain accurate customer records and reporting.
• Follow up insurance renewals and outstanding transactions.
• Support and train dealership sales staff on referral processes and finance opportunities.
• Assist in improving finance penetration, customer satisfaction and dealership profitability.
• Ensure all activities are conducted in accordance with company policies and lender requirements.

What We're Looking For

• Previous experience in automotive, motorcycle or retail finance and insurance sales.
• Strong customer service and relationship-building skills.
• Excellent communication and negotiation abilities.
• High attention to detail and strong administrative skills.
• Ability to manage multiple priorities in a fast-paced dealership environment.
• A team-focused approach with a commitment to achieving results.
• Ability to maintain relevant finance and insurance accreditations.
• Successful completion of credit and police checks.

Why Join TeamMoto Blacktown?

• Join one of Australia's leading motorcycle dealership groups.
• Work with a passionate team and iconic motorcycle brands.
• Play a key role in delivering exceptional customer experiences.
• Opportunity to contribute directly to dealership performance and growth.
• Ongoing training and development within a supportive dealership environment.